Chili's Grill & Bar — Restaurant in Los Banos

I would have gone with 5-stars because the food was accurate (for the most part), the food was delicious and the quick accomodations. Unfortunately our waitress didn't seem to be as excited to be there as we were.

Admittedly, we were a party of 8 barely eating after a long morning attending a funeral so we were cracking a lot of jokes trying to cheer each other up. Initially we were at a table that sat all of us shoulder to shoulder but when my uncle showed up to lunch he pointed out that we didn't have enough room, and he was right. He asked if we could be moved to a larger table and we were easily accomodated.

Our waitress didn't bother to introduce herself and for whatever reason she wasn't friendly at all (we were trying to figure out if we had said or done something to agitate her the whole time we were at the restaurant). When she was taking down everyone's order for food she just stared at us not bothering to speak to us. Refills on drinks wasn't offered and we had to ask for them. Everytime one of us said 'thank you' (for extra napkins, our food, etc.) she didn't bother saying anything and just turned away. Every time she came to the table for anything she was near immediately trying to run off leading us to have to call her back or wait until she came back.

Her attitude wasn't my biggest issue but the fact that she didn't bother picking up any of the empty plates from the table. We ended up having to use the extra space at the end of the table to stack all of our empty plates ourselves. Thank goodness we moved tables otherwise we would have had a problem. After we stacked the plates she didn't acknowledge what we had done because she couldn't be bothered to clear the table. Instead the dishes sat stacked at the end of the table THE ENTIRE TIME WE WERE SEATED.

Despite her attitude and impatience the food was really good. My uncle's drink order was never right and my steak was over cooked but we decided it wasn't a big deal and just try to enjoy the day and time with the family.

If possible I would oder take out or just be attentive to your waitress. I've never had an issue with the waitresses at this location so I think you'll have a 5-star experience with anyone else. I'm not sure what the waitresses issue was with us (or whatever she was dealing with) but it's definitely something our whole group felt the...

Terrible service. I have eaten here a couple of times and it was just fine like most of these type of chain restaurants. Last time we went on vacation, we had to stop through here, and of course we know what the food tastes like... It's Chili's... which was the point of stopping there and not another random restaurant. When we arrived we were seated right away and we got our drinks decently quickly. And that is where the good service ends. Our appetizers were not brought out at the same time (about 5-7 minutes apart) when there were 5 of us and it wasn't like they brought out two at a time it was one after another 5-7 minutes apart. After appetizers, we were expecting food but did not get it for another 15 minutes. When they finally decided to grace us with the food we had ordered, the server decided that she was going to hand my girlfriend a flaming hot plate without saying that it was hot and then BARELY apologized and acted like it was my girlfriends fault for not realizing that the plates temp was damn near the surface of the sun. I realize this is not the normal service which is why the one star is for ALL the times I have been there. Do yourself a favor and skip chilis, there are better places to eat in los banos. Oh, and just to be clear, they were not busy, this was at 8pm on a thursday evening with maybe 30%...

We were driving all the way from Los Angeles on the I-5, hungry and ready for a break. Normally, this is the part of the trip where everyone pulls over for the usual McDonald’s, Starbucks, or Subway. But we decided to make a little detour into Los Baños and wow, it was SO worth it!

From the moment we walked in, Jacki (our hostess) made us feel welcome. She found us a quiet table, brought us a milk on the house, and set the tone for a relaxed meal. Then came Kimberli, our amazing server, who checked on us three or four times despite the place being packed. Midway through, we decided the honey chipotle sauce on our chicken crispers wasn’t what we were in the mood for, and they brought us fresh ones, free of charge!

The food? Absolutely spot-on. We loved the carne asada, shrimp, and chicken in the Fajitas Trio: perfectly cooked, full of flavor, and so filling. We even treated ourselves to a Mini Molten dessert to finish things off, and yes… it was just as indulgent as it sounds.

What was supposed to be a quick highway pit stop turned into one of the highlights of our drive. Huge thanks to Jacki and Kimberli for making us feel so cared for! You turned a road trip meal...