When you first walk in you don’t get greeted. They just stand there looking at you. So I ordered the bacon ranch Wagyu burger with no ranch or tomatoes. And of course my burger came with ranch and tomatoes. The people in the back might have gotten my order, correct if the lady Would’ve put on my receipt that I did not want tomatoes or ranch. I also ordered a jamoke a shake. I was never offered whipped cream or chocolate. When I was given a plain cup I asked him about the whip cream and chocolate. She told me that I did not request it. I just point I no longer want to say anything because of their attitudes and lack of smiles or friendly service, I can only assume that they will try to spit in my food or do something else devious in nature. they have no form of customer service. No respect to the customers. And cannot even push buttons properly onto the order screen. My receipt says murder was taken by Jasmine E 7/17/2023 at 5:36 PM I will not be returning to this...
Read moreSure, the cashier was nice and smiley — that’s the only reason this place isn’t getting a 1-star.
But the rest? Absolute nightmare. Outside, it’s full of homeless people and sketchy drug addicts just loitering around like they’re waiting for a deal to drop. I came around 8–9pm and regretted it the second I pulled up.
Inside? The smell is straight-up nasty. And no joke — one of the junkies was literally sleeping across the booth like it was her living room. Full-on passed out in the middle of the dining area. Appetite = gone.
Then, when they brought out my order, some other guy (probably high too) started digging through my food bag like it was his. Once he realized it wasn’t, he just walked off. And the cashier? Just waved me over like “here, this one’s yours.” No check, no shame.
Disgusting vibes....
Read moreThis is a "seasonal rating." Usually quality and profits fall short due to corporate leadership - call it the trickle down economy. For example, I ONLY eat at Arby's during lint because that's the ONLY time they have their crispy fish, which is THE BEST FISH anywhere in fast food. Service here is really good because of management. Called corporate a few times (me and many others, I'm told) about making it an annual menu item (the crispy fish sandwich). They admitted it's their best sales item, but refuse to add it - how stupid is that?? Guess corporate wants to make Arby's the new K-Mart or Sears? Number one rule in business, listen to the customer. Well, I'm going to enjoy it while it's here,...
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