Creole tomateaux — Restaurant in Louisiana

Major improvements needed. I placed my order by phone to go. I was told my order would be ready in 20-25 minutes. I got there 28 minutes later. My order was not ready. Waited another 10 minutes after that to recieve my food. While waiting I observed some concerning issues you may want to address. The lady working the front counter walked passed several orders that were ready to serve numerous times to clean off tables rather than serve the food fresh and then complete other duties. The food prep would yell out the orders ready to go so I dont understand why they wouldnt be served when called. I also got to witness the gentleman preping the food wiping the sweat from his forehead, as well as scratching his nose, then proceed to place his hands back on the food being served to your customers. No washing of the hands nor gloves were involved. I understand these things sometimes go on at restaurants but try to be a little more mindful when you are facing the customers in plain sight. Being in a hurry, as I was going to be late getting back to work due to the extended delay, I did not check my order. I ordered the Jr Fried Green Burger. Upon looking at my food there was a generous portion of fried pickles however no fried green tomato nor corn as indicated on the menu. I thought it was great that I had a selection of what cheese I wanted. Which would have been great had they actually have put any on my burger. Once taking a bite I realized the bottom of my patty was burnt. The top part was good but I had to cut the bottom off. I definitely did not get the almost $16 I paid for a burger and...

We stopped in on a Sunday after church. There were several people in the place. I ordered a seafood club without mayonnaise. My wife had the fried green blt. We normally order water and when we asked, we were told there was bottled water two for $1. That was fine. After half an hour I noticed that there were customers that came in after us that got served and we were still waiting. Finally someone asked if we wanted refills, as we were just sitting. I told him we had never been served. I guess it was about 45 minutes before we were served.

We were charged $1 per bottle of water, reasonable, but not the 2 for a dollar that I am sure we were told. My sandwich had a lot of mayonnaise on it. But we had waited so long to get served, I said nothing and ate it. It was a good sandwich. I do not eat mayonnaise that is not made with with avocado or olive oil. Most places use soybean oil mayonnaise and that is very unhealthy.

The fried bread served with the sandwiches was pretty tasteless. There was no garlic or anything to give flavor. I had a couple and left the vast majority to go to the slop.

On the positive side, the place had a decent atmosphere and there were paper towels to dry hands in the restroom. The service staff were friendly. Normally I like to help businesses improve, but I just had been in there long enough and did not want to deal with it.

If you have no special requests to foul them up and they serve you in order, it is a good place. At least for the items we ordered....

Well it was the first time in and they have a lot of selections on the menu the prices sounded good so we decided to order a few different things. It was two adults and one child that ate there and it came to $42 we ordered the combo basket for 13 99 and then we ordered the roast beef po-boy and a salad with just lettuce and tomatoes and cheese. The Tomato was large. It was a fresh salad but the Tomato still had the sticker on it. We hoped it was washed. I'm glad my granddaughter noticed the sticker before she ate it. The roast beef was sliced beef very tasty very good. The gravy was good too. I asked if it was debris roast beef which is the little pieces and I was told yes and it was slices but still very tasty very good. The combo basket was a disappointment. It was two pieces of each thing two shrimp two oysters and fish one small teenie tiny soft shell crab it wasn't that great it wasn't enough for 1399 and they give you chips which I thought was potato chips but they're flour tortillas fried. They had good remoulade sauce that came with the basket. We wanted to enjoy this because of it being new but is was just alright. I will try something there again hoping to be wowed. If I don't enjoy that at least I know they have good roast beef. The employees were very nice and very helpful when you ask...