Do not come to this location, go to Severn or another location. I made an online order (1 large pizza and 1 side of cheese sticks). 30 mins goes by and the tracker still said prepping. I thought maybe the tracker wasn’t working correctly. So I drove up to the window and nobody came up. Finally, a driver that just pulled from a delivery came and helped. He told me the order was in line to be baked. I got out of the drive thru line and waited on the side. Another 30 mins goes by and the app still said prepping. I went inside and asked about my order… The ticket wasn’t even on the rack to prep the order, it was still on the wall where they print the tickets. So it was never going to be put in the oven, that was a lie. My order was most likely skipped. All that time waiting and wasting gas. On top of that, the manager and the two pizza cooks were fighting. The other guy putting the boxes together told one of the drivers to “shut the … up”. All of this in front of the customers… how I ended up at Pizza Hut on vets and they had way better service. I guess that’s what happens when you throw the dice and no one out pizzas...
Read moreI have been ordering from this Domino's for a few years now and haven't had any complaints until recently. Last night I ordered a pizza later in the evening and the pizza arrived on time which was great. The delivery driver Brunson was extremely rude to me when he delivered the pizza. I paid for my order over the phone as I have always done, but the delivery driver demanded that I pay him cash or give him back the pizza. He continued to argue with me for several minutes at my front door step. I told him he should call his manager and that I was closing my door. He then proceeded to beat on my front door at 10 pm on a Wednesday night waking neighbors and causing a disturbance. Once he had his manager on the phone he proceeded to insult me to my face while speaking with his manager on the phone. I must say you all should do a much better job of screening who you hire to represent your company. I will be taking my business else where after this...
Read moreI love this Domino’s location. I live right down the street so I order carry out; they have a drive up window to pick up your order that is super convenient. Also, they almost always have my order ready in under 10 minutes. The only time I thought they took too long, it was actually my app that messed up the tracking; my order had been ready for over 15 minutes but my app showed it as still in the oven! I called the store and they said “oh it’s been ready!” So I showed up, showed them my app (which STILL said the order was in the oven) and we had a laugh. The staff are really nice and they don’t ever mess up my order. I haven’t always had good luck or service with...
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