Papa Johns Pizza — Restaurant in Louisiana

I ordered on 11/01/21 when I placed my order at 7:50 the website said it would be an hour wait cool no problem around 8:55 I called and asked how much longer the girl (because she is not a women) answered the call she said it was in the oven and takes about 6 minutes to run through cool no problem I said it will be here in 15 minutes. It hit 9:45 still no pizza I called back and wanted a refund. She said it’s a two hour wait when no it was an hour wait online. And so I said no I just want my refund she goes very nasty I’ll refund you when she said she refunded me before I got to ask for a confirmation number she hung up on me. I called back and asked for a manager and she hung up on me again. So I called back and again asked to speak for a manager she proceeded to yell at me like a child and said if I call back she will call the police. I already called corporate and went on the website to complain. If she doesn’t like her job she should work somewhere else. I’ll be calling in the morning to talk to...

normally do and went to go pick it up from the drive through window.. i check the pizza before leaving and it had wrong toppings on it. I told the attendant that it wasn't made right and she just took the box from my hand and closed the window. I was thinking that she may be angry because she didn't tell me wether i was getting a refund or getting another pizza..... so 5 mins went by and i rang the service bell that out side the window and she came up, i asked her what was going on and she said that she was making another pizza for me. At that point i was ok with waiting and so i waited and she came back 5 mins later with another pizza with the right toppings this time. But when i got home and tried to pick up a slice it fell apart because it wasn't cooked all the way. So i went back and complained ahlnd now she had a real nasty look on her face and very rudely said "well wat u want me to do!" I respectively asked for my money back. I got my refund but i feel like i was robbed of...

The manager answered the d stores phone. SHOCKED With most pizza places having oit sources answering services. She was pleasant and I asked about special's, for 2? She helped me out & had our order delivered! We paid but it was worth it ! PIZZA 🍕 WAS HOT & MADE PERFECTLY- OH SO DELICIOUS. Cheesesticks was great too. I forgot to ask for red crushed peppers & permission cheese, little green packets, But still good Just would've been better w/ those. WISH PAPA John's would ask customers or even better ( Food is being delivered- Ya'll show give at least 3 or 4 for 2 LG items)? Just a recommendation to All Papa John's! I'd recommend this location! Their sauce tasted just like it did from the beginning when Papa Johns,opened. NOT 4 other locations that I'm aware of in locations in Louisiana! Laplace , BR, Prairieville, Gonzales, All had new sauce. But THIS LOCATION TASTE LIKE IT DID WHEN I 1ST TRIED PAPA JOHN'S PIZZA! THE ONE I FELL FOR & I LOVE PIZZA! I'D 💯 RECOMMEND THIS...