Waited between 10 and 15 minutes in the drive-through, at the order window, repeatedly told “one second.” After about 12 or so minutes and the third time telling me that they would be right with me, I asked him if I should just go inside. They told me the “no, the inside is closed” (I should’ve stated, this is about 3 PM on a Saturday afternoon). So finally, they took my order, lo and behold they got it wrong, but of course, I didn’t notice till I had already pulled away from the window and started unwrapping the food. Went back around, was not going to wait behind 10 people in the drive-through to tell them that they got the order wrong, so I pulled up near the window And told the girl. They remade the burger again and did the exact same thing, wrong order… again. This is the worst example of a fast food restaurant I’ve ever experienced in my life.
Honestly, I’ll just go hungry before I ever stop at this...
Read moreThis was possibly the worst Wendy’s I’ve ever been to. After placing our order in the drive through, we waited 5 min for the car in front of us to get a frosty! Than our turn. Order #1 (single) ($10.59)and a spicy chicken sandwich (5.99). Waited forever for our order. Total was $20.59. We were charged for a double meal. Asked for receipt they said machine was down. When we challenged our charge they had the nerve to tell us they dont make singles anymore! We said you have to charge us for a single bc it’s on the menu and you didn’t say you don’t make singles. Then shocker they gave us our money back for the double and charged us for a single which was a dollar more than what the menu said. Not one apology, not one smile, it was the very worst experience. They district manager should get themselves to that store...
Read moreWish I could do negative stars for this morning. The manager took my order nut didn't speak where I could hear so didn't know she said my total then I got to the window and paid for my order, didn't get a receipt so couldn't see if it was gonna be correct which it wasn't when I said what I wanted clear and she did not seem to remember even though she had to type it in when she took my order, and then I sat with my engine off waiting because they took their time even trying to get my food together after the manager had handed me my drink. No more breakfast for me there. I asked for just the sausage gravy with my meal on the side and I get charged for a thing of biscuts and gravy and handed that when that wasn't what I said. So if I want anything besides a drink, not going to...
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