Graeter's Ice Cream — Restaurant in Louisville

My previous review was taken down, so here's recap. Their ice cream is really good. DD says lactose free some of best she's ever had. HOWEVER, part way thru covid pandemic they evidently decided they really didn't want to do curb service & started charging $.99 for the 60 second trip to my car. Lots of people are immunocompromised & can't safely go into that small crowded store yet, including me. There's also RSV, flu A, etc going around. Another case of a business throwing elderly & disabled under the bus for few more coins. Seems since they are local company they could add another field to customer profile that shows elderly & disabled get curbside free during fall/winter covid/flu/RSV season. It's 60 seconds folks. But evidently local means nothing to them except as advertising. Elderly &...

Very hit-or-miss. The ice cream is usually good, though not spectacular. The milkshakes are watery, but not bad enough to send back. Everything's a little on the expensive side. Interior acoustics make this place loud if even a single group's having a good time, but there's outside seating... right next to a busy intersection.

This place has a weird vibe on the inside. It's hard to put my finger on why, but in a sense, I oddly don't feel welcome. Like as if I can feel someone loathes me in there. It's very unsettling, and it's the only store I've ever been to that makes me feel that way.

Come here for a mediocre ice cream experience that's hard to succinctly explain why exactly it's bad. Or don't, because other ice cream shops probably don't have a creepy,...

Delicious Ice Cream!

When another place failed to sell me ice cream ("I'm only doing ice cream for mobile orders right now") I searched for ice cream in Louisville because I had promised my 7 year old ice cream after dinner.

Luckily Google lead me to Graeter's! The ice cream is delicious and not only were the staff kind, but every customer was nice as well!

We got recommendations from different customers. My daughter picked mint chip because she loves the flavor, and since so many people seemed to love it I got the black raspberry chip even though I hadn't initially planned to partake.

It's fabulous! If you want ice cream (or just something sweet) in Louisville you won't go wrong...