River Road BBQ — Restaurant in Louisville

Extremely RUDE owner. She is in violation of FEDERAL LAW by telling me my dog was not a service dog and when I produced the document proving she was she pointed to the door and told me to leave!!! I recommend steering clear of this place! Who knows what health standards they follow if they trash disabled people’s rights!

I would like to clarify what actually occurred in this place of business and respond to the management’s in apologetic response. According to federal law management only has the right to ask me if that is a service dog and what service it performs. I know this because a police officer in the St. Matthew’s mall told me after commenting on how polite and agreeable I was volunteering to demonstrate Kiki’s license. She does not have to wear a vest but due to extraordinary circumstances Kiki did not have one on. We had been living in italy and my mother died suddenly and I couldn’t find the vest in the hurry to leave since she had been using it because dogs go everywhere in Europe. The employee said accusatively SHE IS NOT A SERVICE DOG and when I put the proof in front of her face non screaming... I was silent she pointed to the door and told me to get out . She also said I can see why you need a service dog! If this is the way your establishment treats human beings I would like to petition Louisville and all its visitors to STEER CLEAR of this in humane establishment! I always try to support local businesses but this one needs to fail. In my...

Where to start... We saw a hole in the wall looking bbq joint and figured it would be great. Upon walking up the smoker was going and smelled amazing giving what appeared to be a great start to this endeavor.

When we got inside, there were 2 tables total. So we got our order to go. $35 for the all meat platter. All 4 of us got the same thing.

Let me just say, I am not convinced any of this meat was smoked... more like oven baked...

The brisket... it was not a brisket... Chuck roast maybe? Roast beef? I don't know, but it wasn't brisket.

The chicken was probably the best, but not b/c of the smoked flavor it didn't have... it was cubed and seasoned. The seasoning making this the best of the meats.

The ribs? Yuck. Who leaves the membrane on ribs??

The pulled pork was typical pulled pork... minus a smoked flavor.

The sausage was not bad, although I don't do sausage like that often.

The beans were like they took cans of pork and beans and mixed some pulled pork into them. Not good.

The bbq sauce had some fruity taste to it. I am all about sweet and fruity, but something was off in it.

All in all, very dissapointed with...

The only thing I like here is the potato salad, and even then just barely. Who in their right mind decided to call this the best BBQ in Louisville?? Are you kidding me? They charge you way too much for food that is SO bland, and chewy, that they then throw into a styrofoam box and hand to you. I have eaten here 3 times hoping each time that it was just a bad day, but each time I sorely regret ever eating here and I cant finish what I paid for and end up throwing it away. It tastes like cafeteria food. I dont understand it at all. My boyfriend and I were so GD hungry on the way home but we passed this place up and drove farther to another place because that is how gross it is. I wouldnt be so annoyed as to write this review if the sign didnt self proclaim that its the best BBQ in Louisville. If you really think this the best BBQ in Louisville, I feel sorry for you, I can name several that knock this out of the park. Try Momma's mustard, or Mark's feed, hell even Mission is a chain and its outrageously...