Laos Thai Kitchen — Restaurant in Lowell

Update: changed my 1 star a year ago to 5 stars.

I haven't ordered to go since that last review but I have gone to eat there in person. Recommended for sure in person. Unsure if the phone orders have improved. But delicious 😋. Yumm!!! Oh, brought mymom here when she came to visit Mass. 5/5 in person dining and she said intestine soup was authentic.

A year ago: I love the food here and they're extremely busy all the time. Which is awesome for them. Hopefully they can find help and give better customer service. I recommend if you eat here to go in person, because phone orders probably will never happen.

I've tried on 4 different occasions to call for a pick up order. This is 4 different times within 3 months. First 3 attempts, no one picked up. Probably just busy and so I ordered somewhere else.

Today, I finally got a hold of someone but was placed on hold immediately, patiently waiting, 12 mins goes by and still no one gets back on the line. I assumed they had forgotten about me. After 13 mins, someone hangs up on me. I was irritated and obviously upset. I composed myself before I called back. I didn't want to yell and be a B to whomever is going to be on the other line. I know places get busy. I call back less than 5 mins later and immediately placed on hold again. Expressing I would rather not be on hold, but she did it anyways. Less than 2 mins later, waitress comes back on. I explained to her I had a complaint. Let her know my recent experience with the restaurant and I understand that a restaurant can be busy but literally got tired of it. I was going to place an order for 8 items but now I don't think I'll be giving them service. The anxiety of wondering if I'll be able to place an order over the phone is ridiculous.

Not worth wasting my lunch break over. I do not recommended this restaurant if you want to order...

I can’t say enough wonderful things about this Lao–Thai restaurant! From the moment you walk in, you’re greeted with a warm smile and an inviting aroma that instantly makes you feel at home. The atmosphere is cozy yet vibrant, perfect for a casual lunch or a relaxed dinner with friends and family.

The food is nothing short of amazing — bursting with authentic flavors and made with so much care. The Lao specialties are a delightful surprise, rich in herbs and spices, and perfectly balanced in taste. The Thai dishes are equally impressive, from the fresh and tangy papaya salad to the comforting, fragrant curries. Every bite tastes fresh, homemade, and full of love.

Service is top-notch! The staff is friendly, attentive, and always ready to recommend their personal favorites. You can tell they genuinely care about your experience. The portions are generous, the prices are fair, and the quality is exceptional.

If you’re craving bold flavors, fresh ingredients, and a truly authentic Lao–Thai dining experience, this place is a must-visit. It’s the kind of restaurant you’ll want to return to again and again — and bring all your...

Review 2 july 2024 Made another trip to Boston and had to go eat here again. Hands down one of my favorite restaurants in the world. Each dish is amazing. I ordered the beef laap and sister ordered the chicken laap. Hubby ordered the massaman curry. All portions are huge, service is as amazing as ever, and everything was delicious. The chicken wings are a must. I make pretty good crispy wings but theirs were out of this world. Crunchy, juicy, lots of umami, and big ! The dipping sauce was great too. I highly recommend their mango sticky rice. Take me backkkkk lol

Visiting from Toronto, i had to try this. my dish (beef laab with 3 stars aka 3 chilies) was one of the best things I have ever eaten in MY LIFE!! I cant describe it except that it was exceptional. The sticky rice itself was a bit hard but who cares. The portion sizes were massive. I am in love. I dream...