Shabu Shack Lowell — Restaurant in Lowell

Need lots of improvement. Went twice. First time broth was bland but it was still their soft opening so gave them the benefit of the doubt. They also withheld basic sauces and condiments and the staff informed us that they had to "ration?" until customers ask for them. Weird. Went back with a different crew the second time, but again, broth was beyond bland as confirmed by a different set of tasters. Portions were small for the price they are charging. They skimped on the sauces and condiments again until you ask for them. Even skimped on the martini as it was only filled 2/3 of the glass. They weren't even being discrete about how stingy they were being. You'd think being a new establishment and all, they would try to win customers over in the beginning to build up the business. Staff can be friendly to stand-offish, depending on who you get. That could've been overlooked if the flavor of the food had at least made up for it. Won't be in a rush to go back. Maybe months to years down the road after they take customers' reviews seriously and work on their delivery. Side note: Two stars because other foods such as appetizers were...

This by far is the best Hot Pot that I have had period. The photos you see do not disappoint. It’s a classy and polished atmosphere that won’t break the bank. I highly recommend this place for a date. The food doesn’t slack on presentation and tastes even better. Beef is served with dry ice: how about that for dramatic affect? My expectations where blown. If you have never had hot pot, this is a good place to start. The options seem overwhelming, but the choice of seafood, beef or vegetable pots can really narrow that down without taking away for the experience. Something that I have not seen at other hot pot restaurants are shared pots that only require one hot plate. There was less to worry about and the divided pot could hold two broths. This sounds like a small detail, but it can made a big difference in terms of space and efficiency, especially if you are sharing a meal with someone close. My only complaint was that the tables were a little low. Still, the flavor of the beef broth will have you fixated on picking and choosing what you are going to put in your pot next. With all of the positive factors, this was truly...

If you're looking for an exceptional dining experience, look no further than WTF Restaurant! This place is hands down the best spot for hot pot. From the moment you walk in, you're greeted by a clean and inviting atmosphere that sets the tone for a fantastic meal.

The service was truly outstanding—our waiter was attentive, friendly, and incredibly quick with our orders. They really knew the menu well and offered great recommendations for both the hot pot options and drinks. Speaking of drinks, the selection was impressive and perfectly complemented our meal.

The hot pot itself was delicious, with a variety of fresh ingredients to choose from, ensuring that everyone can find something they love. Each broth was flavorful, and the overall experience was just delightful.

Overall, WTF Restaurant exceeded my expectations in every way. If you’re a fan of hot pot or just looking for a great meal, I highly recommend checking this place out! You won’t be...