Positano Ristorante — Restaurant in Lower Merion Township

Had a large group, that we called ahead and verified they could handle and then asked if the large group being together wasn’t possible could we be put at tables close by. We arrived to the restaurant and they had a table for us all to sit together.

-A server spilled oil and vinegars in a girls lap, NEVER apologized.

-The salmon was wrong TWICE. We asked for salmon with no vegetables, no sauce, no capers and they said we didn’t specify we wanted it “plain” and that we didn’t read the menu and that it specified there was different vegetables that we didn’t specifically say we didn’t want on the salmon.

-A girl ordered her penne without prusciotto (sp?) and the server thought she said “without peas” and had to redo that

-Three people ordered to go meals WHEN we ordered our food and we did not get them.

-Our drinks were not refilled a single time

-A member of the party who ordered eggplant because it was a GF option, NEVER received her food and the server told us that it was because they couldn’t make it without gluten but did NOT communicate that our party member should reorder and couldn’t be accommodated.

-We were then told that the kitchen was closed and none of our to go meals or redone meals could be given to us. This was after the server slapped his book down and rudely told us that he had been yelled at by the kitchen and that we weren’t doing a good job ordering and that was the problem.

-Tried to charge us for more wine and sodas than we actually ordered. When we disputed this, we had to literally show the amount of soda and wine glasses at the table to prove we weren’t lying to them…

We then asked to speak to a a manager who told us they could accommodate everything but the salmon and never apologized for the oil or any of the rudeness.

On top of ALL of this tomfoolery, the food was mid at best, not worth any of the rudeness and poor communication. One meal was sent back due to the fact that the noodles were hard and undercooked.

Save yourself the headache, frustration and go...

My Fiancé & I Wanted To Have Italian & We Decided To Try This Place. I Was Unimpressed.

We Got The Steamed Clams In White Sauce For Our Appetizer & The Flavor Was Good But It Was Too Salty, I Only Ate Two. My Fiancé Had Their Versión Of Shrimp Scampi & I Had The Pollo Cacciatore.

Our Server Was An Older Lady With White Hair, She Was Nice But Took A While To Serve Us & Always Seemed Like She Was In A Hurry To Go Somewhere Else Because She Kept Cutting Me Off & Saying “I’ll Be Back” When I Asked Questions About The Menu. I Also Did Not Appreciate How She Tried To Strong Arm Me Into Ordering The Halibut When I Asked For Her Help To Make A Decision Between 4 Items I Liked On The Menu. I Asked About The 2 Pollame Dishes & The First 2 Pasta Dishes & She Recommended The Halibut - Even After I Told Her I Don’t Like Fish.

I Ended Up Making A Decision Myself & I Did Not Enjoy What I Ordered. It Was Salty Like The Clams & I Felt Like It Was Missing Something. My Fiancé Liked His Dish & He Took The Clams Home & Diluted Them, They Were Much More Edible Then.

We Will...

I love Positan Coast in Philly so wanted to try it's sister restraunt in Ardmore. Charming! Bolognese appetizer first was just as wonderful as the downtown restaurant but that was the only enjoyable part of dinner. The waitress who took our order didn't seem to know how the specials were prepared and we had to ask the price. She didn't write anything down and then didn't remember who ordered what as she went to each table. And there were only 3 tables to serve. I ordered Veal Picata. It came with a mix of properly al dante veggies but the veal tasted funny, like 3 day old chicken...weird. I sent it back and asked for another order of Bolognese and some veggies to go. My partner ordered Pollo Santa Lucia and asked that there be no onions or basil. There was no basil but the sauce was chock full of onions. I did not like the taste when I tried it but my partner ate 1/2 & took home the rest. The desserts were so uninspiring that we went across the street for brownies & ice cream. Nothing was comped for the...