Domino's Pizza — Restaurant in Lower Providence Township

0 stars. I never post reviews. My boyfriend and I ordered pizza &wings at 5:03PM on a Saturday for delivery. At 630, we were wondering where it was. No prob, must be busy, let's call. Call and wait on hold for 30 minutes, continue to hold as we drive to the store... just to cancel our DELIVERY order. Upon arrival we wait outside another 10 minutes as there are about 15 people waiting for their food. I request to cancel and explain why (2 and 1/2 hour wait and no response on phone). A blonde women mumbles that she hasn't touched any delivery, the manager, Ryan, states neither have I. I laugh.. and the women continues to say, can't you see we are busy - we don't answer when we are busy. I say I do, can I have your name miss? She responds that she does not have a name and her manager, Ryan, and the other guy refuse to give us her name. No problem, again she's the only women working and quite frankly I'm not that worried about it. Honestly, I was not even that angry at the food, just the fact that this women was mumbling and being rude when I was calmly trying to cancel my order. I get it, customer service is hard, but please do not start a fight with someone who truly didn't want a fight in the first place. The manager then bans us from the store (again, no problem didn't plan on coming back lol). The only thing I hope is that no name Nancy becomes no job nancy for her terrible customer service skills and Ryan for not even trying to calm the situation when he is a manager. So end all be all, we waited 3 hours just to have to DRIVE to the store to cancel a...

Worst dominos I have ever had the opportunity to come into contact with. I ordered my food at 7pm. At 8:30 I call the store because nothing is happening with my order and I either want to cancel or get my food. The phone doesn't get answered. I wait on hold for almost an hour and give up. By this time I have eaten. The driver finally shows up way after 9:30. Said sorry it was raining. I refused my food, he said I can't have a refund unless I call the store. I try again and the store doesn't answer. I wait until morning. The woman says no one in the store can do refund and I have to wait 4 days for a GM to come in to give me myoney back. She offers a 35 dollar credit for a 40 dollar order I didn't ever receive and I don't want it I want my money back. I have to wait until Sunday for the guy to be there. I get there and he finally agrees to do a refund but doesn't even know how. All anyone ever said was sorry. I felt like a delivery order turned into a hostage negotiation of my money. I won't order dominoes again after this and I warn anyone else that this store is so bad it needs to be shut down or entirely reworked. I am giving 2 stars instead of 1 because I know businesses can hide 1 star reviews deep. Google allows it. My 2 star review...

Domino's has been great when I was living in WA, Philly, anywhere but here. This local Dominos has had over two years to get their business in order. I was happy to have quick, inexpensive delivery nearby when I didn't want to do pickup from a local joint. They have routinely let me down and screwed me over.

Put in an order for two large pizzas and cheesy bread at 7:30. At 8:30 the tracker showed it hadn't even been put in the oven. Tried calling multiple times, on hold for 5-7 minutes each time, when I finally got through they hung up on me. They're chronically understaffed and bad at their jobs. Do not order pizza from this shop if you expect to get it on time. The management and employees clearly don't care.

Gave up and called Tosco's, they said my pizza would be ready for pickup in 25 mins.

I don't like giving bad reviews but this Domino's is the single worst I've ever encountered. Unless I see that they've changed management or ownership I will not be ordering from them again.

Edit: delivery showed up at 8:55 as I left to pick up toscos. For a 7:30 order. Feel bad for him, he was a good dude let down by the shop. Had to refuse the order because I tried numerous times to cancel it and couldn't...