Mom's Diner — Restaurant in Lufkin

I do not even give Mom's Diner 1 star, but I had to to leave this review. My order was a call in, pork chop plate with chops fried crispy. Pick up the plate, appearance looks ok, until I bite into one of the toughest pork steaks I've ever eaten. Menu said chops, not STEAKS. After strenuously tugging through the first bite, the entire batter coating came off. I called back and they said they would REMAKE it and to bring what I had not eaten back to the diner. Sure, no problem. Arrive back at restaurant 20 minutes later, allowing them more time to fry the chops extra extra crispy. Arrive at the drive thru for the second time. Pull off to parking lot, check order.. BAM! Same pork steak with the bite missing, only this time they had just re-dipped it in the coating and refried back to the same way that I returned it in the first place. This time, I opted to go in and SPEAK TO THE MANAGER. I explained that after 2 attempts, I just wanted my money back. At this time, a big guy comes from the back. He actually looked like he had been out back hog wrestling for the pork. NO LIE! He offers some explanation which resulted in him basically he was not going to refund my money and something about dog food. The rest of his words were some unintelligible, river bottom variation of of the general English language. I forgot to mention, that included in the bag with the replacement chops were the remnants of the previous plate that I had returned...complete with all the batter from the two previous chops, the French fries and ketchup still in it. For clarification I asked did they just refry the chop I had bitten off in the same grease that they were frying new orders in the same grease? The absolute definition of CROSS CONTAMINATION. So, after refusing to refund my money, Sorry that I cannot provide pictures because I left the SLOP, CROSS CONTAMINATED, JOKE OF A PL ATE with them with some snaggle toothed lady chasing after me saying "Call the cops! Call the cops!" Best $14.60 I've spent since I can remember. I do not advise, suggest or recommend that ANY PEOPLE OF COLOR patronize this establishment. It was straight back to the 1950's, and I don't mean that...

OH, THIS PLACE IS SOOOO GOOOOOOOOODDDDDDD!!!!!!! I've never had anything I didn't enjoy there. The home-like atmosphere and the family staff that make you feel like one of their own really takes this place over the top. (I should also mention that this is one of the few places that have Big Red on tap, my absolute favorite!)

The only two complaints I have about this place is (1) their HOURS, they close so early, it's hard to get there for supper and have time to eat before they close. They're still really friendly, and don't push you out like some places, but they're such amazing people that you feel a little bad about making them wait on you. (2) Their parking lot is just . . . ugh. It's a bit of a mess to get in and out, and the entrance in the back is a little odd. It's not like a downtown establishment where you expect it, but it's close enough that it's a necessity because the building is so close to the road, BUT it still feels like a back entrance, and always feels odd going in. I know that I have, personally, pulled on the wrong door accidentally because the kitchen back door is right there as well, so you occasionally see folks bringing garbage out, and having to cross their main entrance to get to the garbage. ick

These two complains don't keep me away. Again, I LOVE this place and the people. Don't miss out on this...

This wasn't quite what we expected, but was very pleasantly surprised. You go up to a window to order your food, but then they brought it out to us. The inside of the restaurant was a very, very clean. Don't let the outside appearance turn you away. The staff was very friendly and check on us several times to see if we needed anything else.

Ordered the chicken fried chicken strips. Comes with 3, but they were huge! Largest strips with ever seen. Comes with gravy, Texas toast, and choice of one side. The gravy was very tasty and seasoned well. Also ordered the avocado slammer. This is a large hamburger with your choice of 1 or 2 beef patties, avocado, cheese, bacon, and a slice of ham. There was lots of avocado which was fresh. It also was very large. The hamburger Patty was very tasty and seasoned well also. Onion rings were batter dipped and fried and were also very good. They offered several low carb menu items. Had a variety of hot dog combinations, taco salad, and other sandwiches. I believe there were several choices for dinner, which was the beef or chicken strips, fried pork chops and I think a chicken fried steak. We would eat there again. Note, Our navigation system took us to their old location which is 3 blocks further down on the...