Chick-fil-A — Restaurant in Lutz

I went to this location on 2/18 at 9am on my way to work, ordered in drive thru, when I pulled up to the window I try to hand them $100 bill and they said they wouldn’t take it. I informed them that’s all I had on me 100s. I asked if they could honor my meal since I had the cash I just didn’t have my wallet with my cards. The employee went in to ask the owner, and was told no. & given/told NO explanation. So I couldn’t receive my order and they wouldn’t compt it even though I had money. (My order wasn’t under $20)

Fast forward to today, I went back to check if they had any signs stating they don’t take bills over 50 but there was no signs. I asked the worker if they take 100 dollar bills she said yes they do. So I’m disappointed in the location for no concern of the inconvenience that was on me that I already waited in line that morning and didn’t have time to go somewhere else and the lack of care to kindly explain or tell me why or try to help me still get my...

I went in the morning, ordered a simple iced coffee, there was a bit of a line in drive thru but not much, I was waiting in line for 5 minutes watching people that came after me get served first, an employee asked me what I was waiting for, I said coffee and she said okay and walked away, after 5 more minutes I just had to leave, there was people behind me waiting for me to move and I felt bad for them, I couldn’t sit there waiting for coffee and have them wait on me too, poor customer service, mind you … again….. people that came after me got served first and I didn’t get...

The service was great and the food was okay. Did not seem as good as other locations. I highly doubt I would ever go back to this location- despite being huge, there is no indoor seating. And the only outdoor seating gets the full afternoon sun as do the poor workers at the window. I was also hoping they'd have a children's area upon opening as the only reason I go to CFA is for my kids to get a semi healthy fast food meal and to be able to play. I guess I will continue to drive to the...