Subway — Restaurant in Lynden

Ok, to be clear, I've been going to this shop on the guide for a couple years and haven't had any issues until recently. The ease of ordering on the app and then just picking up the sandwich inside is awesome. Food has always been good, but the issue im having is that it seems the new hires arent reading the orders correctly. Don't know if its the training or just the new hires that dont care, but when i order double meat, and pay for double meat, all the newbies don't know what that option is. No issues with all the regular staff that have been there a while.

This is the second time the sandwich is pretty light. I went in today and the sandwich wasn't done and when i asked her if there was double meat, she was clueless and read the ticket, and then asked me if i just wanted the #8 garlic with double bacon or double chicken or both. I wanted to say well what I ordered and paid for, but kindly replied both, as i wondered if the ticket wasn't clear.

Guess it's hard to find good help these days?

Update: Third time this place is not putting double meat in the order...I'm paying $4 extra for! Not only that but this time, its missing oil & vinegar, salt & pepper and oregano. These kids nowadays cant get a simple sandwich right. Probably on tik tok and too bothered to read the order from...

Amazing restaurant with great efficiency, a clean environment, and friendly employees. The employees there, with their very receptive attitudes, make you feel extremely welcomed.

One experience really touched me: a random act of kindness from an employee. That time, I went with my father. We finished ordering, and the sum came out to be around $15. My father tried to pay with a credit card, but the card reader couldn't take it. We looked for cash, and eventually only found $10. After a brief awkward moment, the cashier/employee, without hesitating, said something along the lines of "don't worry about it" and indicated that we could have what we ordered even if we only paid two-thirds of it. I was very touched by the action of this employee.

Now, I don't know if this was a part of Subway's company policy or the personal decision of the employee. If it's the first, then great job to Subway for this considerate policy and good job to the employee who followed it. If it's the second (which I think is more likely), then wow, hats off to the employee for showing this random act of kindness and being a such a great person. Even though the sum was not that significant, I still feel very grateful and indebted to the employee. So, all in...

Went in this morning at 9 AM, there opening time, and had a couple questions about catering they offered. 9:00 rolled around and no one showed up to open. I gave them the benefit of the doubt and waited thinking they would open a coupl minutes late. (It happens, I get it) it was 9:10 and someone else gets there but not an employee. The customer tries to open the door and I told him I’d been waiting here for someone to open as well. He checked the time they opened that is posted on the door and yup, it said 9:00. Well, as he got in his car a girl arrived and she was supposed to open. She didn’t seem an any rush to get out of the car and sat there for a couple of minutes. Maybe to see if we would leave? Who knows to be honest. She had a rude look on her face and still had time to get some Woods coffee but not open on time. She didn’t apologize or open right away. I didn’t want to wait any longer at that point so I left. I had a feeling she wouldn’t be willing to help me with a positive attitude so I would rather not deal with it. I wasn’t pleased in...