Wendy's — Restaurant in Macomb

Well, earlier tonight I went into what I though was a fine institution, but it did not turn out to be that way. The first thing I have the pleasure of seeing was a worker who seemed to have one chromosome too many. She messed up my entire order. Then I didn't get back a dime I was supposed to get back and she said I must be Jewish, and proceeded to go on a highly anti-Semitic rant. Her actions were a tad off-putting, and then she had the nerve to have my meal prepared "for here" when I clearly said "to go". She then stared at me with a blank face and dropped my fries as she was putting them into the bag, as if she was trying to make sure that the point got across. I had to pick them up. She continued to stare at me with the same blank face. What was most concerning about the ordeal was that she was the only lady at the front desk. There were no other workers in that goddamn ghost town, and that was troublesome as I have seen rocks with more personality than her. She provided perhaps the worst service that I have ever received at any establishment in my entire life, and I am appalled that any self respecting business would hire a worker such as herself. It was easily one of the worst culinary experiences of my life. The food was pretty good though. I have to give them credit...

On May 24th I went through the drive-thru of this particular Wendy's and gave my order. While looking through the order board I could tell some details about a meal I had ordered were missed. No but deal, they were repeated and the burger I received was super good! A lot of times, orders I placed were correct in the order board, but when I received the item there would be pickles missing, or something was added that I asked specifically to be left out. So, I stopped going until last night. Hopefully getting my order correct will happen a little more often.

I understand working in fast food is a very tough job with a lot of stress and not always very happy customers. No one is perfect and sometimes mistakes are inevitable. It's understandable.

It's a nice establishment, with a few hiccups. Just double check every...

The food here is great! Better than most Wendy’s except the service was awful. I came on Friday, May 3 and the cashier that was there was just plain awful. First of all, she kept ignoring me when I was trying to order. She also kept running around the back because she already far behind on her orders. When she would put the food in the tray or bag, she would slam it causing the food to get squished. Also, she really needs to work on her professionalism. When she would finish orders she would say “ That’s yours” and practically shove the bag out of the counter. There was not a lot of people and she only made it worse by not knowing what to do. Also, my food took 23 minutes to be ready since I ordered. All I had were two combos....