Captain D's — Restaurant in Macon

Might as well shut this one down and start over. Drive thru at the D's on Eisenhower was wrapped around the building so I went in. Front sidewalk is almost slippery because of a greasy stain.

Once inside, my order was taken by a young lady who appeared to want to be anywhere else instead of Captain D'S. No greeting, no smile, no confirming my order, no up selling. She appeared to have been exhausted, because the entire time I was there she never stopped leaning.

While waiting for my order, I glanced around the dining room. The supply closet by the register was hanging open, most of the cabinet doors were hanging crooked on their hinges.

I could see a bald man wearing a t shirt, slides, and baggy pants pulled low so everyone could see his underwear, wandering around in the kitchen. He was talking about washing dishes, but didn't seem to be an employee. He came out of the kitchen and was handed a to go bag with several boxes.

I must've been staring into the kitchen too hard because someone saw and told me that they were ".. holding on hush puppies.." Eleven minutes later a cook came out of the back and actually began scooping hush puppies into the fryer.

Order arrived, no apology for the delay, no "thank you!" The food was nothing special considering the length of time to prepare it. At least the hush puppies were...

An hour wait in drive through . Stuck in line couldn’t back up or move forward .Once I made it to the window . The food was not ready I was told it was the new grill that’s causing the delay. It’s always this way slow but this Thursday night was ridiculous. I was then told after an additional twenty five more minutes at the drive through that my food was up but it wasn’t Had I not already paid for it I would have left like the person did before me Late for work so I just asked for my money back. The dirty looking unprofessional manager comes to the window complaining about the grill not working I said Had you mention that I would have ordered fried! He asked for my recipe and even the wanted the teas back He didn’t apologize nor tried to make it right. When I mentioned that He said I did tell you I can give you anything fried!!! Stupid I should have been told that over an hour agoAt lease he could have offered me to keep the Tea After sitting in line for over an hour😡...

I just went here we will NEVER go back. First they would not take my coupons...so I drove all the way to gray highway and guess what they scanned my coupons and took my coupons NO PROBLEMS!!!!!! So I Called pionono Ave. The manager he was hateful and very rude said we could not scan the coupon and YOU did not come inside and speak to me . I came though the drive-thur. I should not have to come inside I wasn't feeling well... Just trying to fed my kids... OK so he said they did wrong they did not scan the coupon code. I said yes they did I saw them do this. Thanks again to the rude manager he was hateful and very rude. He said I know mama we don't care about your order or business. Thanks new owners you lost a family of four years. I will never step foot or car in your nasty hateful business ever again........ Why could he not just say I am sorry for this we will work on this and not be nasty and try to justify the hateful way he was I did not want anything...