I've driven past Biscuitville many times because I usually visit Mad Heights in the afternoon, and they close at 2pm. I wasn't sure what to expect, but I thought that it was a local one-off before I visited and saw the branding, which makes you feel like it's a national chain. The service is definitely local. Servers were kind, inquisitive, and service minded. It took a minute or two to browse the menu, but it was quiet when we were visiting. The Cuban biscuit seemed interesting, and the combo is a good deal at about $7. Coffee is extra, but it costs $0.70 for a regular, practically free, with free refills. I ended up getting a breakfast platter, and my son got a pancake platter. Sadly, this is where you realize everything but the biscuits came out of a freezer, and you could easily have this meal at home with bulk frozen items. It explains the affordable pricing. It wasn't bad, by any means, but it wasn't special. When I thought it was a local biscuit joint, like Ace Biscuit and Barbecue in Cville, my expectations were wildly high. When I realized it was like a discount Hardee's, I understood, but was disappointed. The reason I'll go back? The service was great, the atmosphere was welcoming, and the food...
   Read moreThis group has mastered the art of expedited and friendly customer service. The drive thru line was wrapped around the building 1 1/2 times (Due to Covid having closed the dining room) and I was going to bypass the visit. We do not have a Biscuitville nearby so I really wanted to bring home some of their delicious sandwiches to my husband. Not to worry! They had 2 very friendly but proficient employees outside taking orders as we waited in line. The wait was minimal and the food is always so delicious. We tried out the new chicken club biscuit. Of course if was phenomenal. I also purchased the French Toast muffin and the honey bun. I honestly believe that there is not a bad item on the menu. If you have not tried Biscuitville, you are...
   Read moreHaving visited numerous Biscuitville locations, I must say the Madison Heights branch stands out remarkably, truly deserving its rating of over 4.5. Everything about this place is on point, from the unmistakable freshness of the food to the proactive presence of the management team. It's evident that quality is a priority here; the biscuits are always freshly baked, embodying the essence of homemade comfort, while the fries are served hot and crispy, just the way you'd want them. The commitment to excellence is visible in every aspect of their service, making it one of the best Biscuitville experiences I've had. Highly recommend to anyone looking for a satisfying meal that feels both...
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