Hardee’s — Restaurant in Madison

Y’all. The breakfast…PHENOMENAL.

We stopped for breakfast after work, (nightshift) and we got two breakfast bacon platters, two bacon egg and cheese biscuits, and some French toast sticks. Was 20 something bucks, and they told us it was made to order. Minimal wait, but boy, I would’ve been happy to wait 10-15. The bacon was perfect, the gravy, good lord, like my nana made it herself. The biscuits were fluffy and buttery the right amount of crispy, friggin mint. THE FRENCH TOAST STICKS?? Dude they were like two bucks, perfectly crispy, and covered in powdered sugar. I didn’t even finish my meal before I called and told the GM (who was exceptionally nice and even called me hun ❤️) how freaking great it was. Y’ALL! GO GET SOME BREAKFAST! She told me they make the biscuits fresh, same with the gravy, and the French toast sticks are always made to order. Next time I come I’ll attach a photo, if it can...

Final update, refunded after 3 weeks and my credit union shutting my card down. This was an ordeal and a half.

ETA 2 - received a lousy $15 coupon good for 30 days. Worst fast food place ever.

ETA the canned response does not allow you to copy and paste. Just another company unlearning customer service

Thieves! Was allowed to order a breakfast item yesterday then when I arrived I was given a load of crap as to why my order was denied and was told by the worker that the manager said for me to Google how to get my money back. They've stolen my money and now I've complained to corporate and have started a dispute with my credit union. No wonder this place left years ago, sounds like this one is about to meet the same fate if their workers and managers continue to conduct...

I asked for a sausage egg and cheese biscuit. They gave me a sausage and egg biscuit. I took it up to the counter and instead of replacing my sandwich or apologizing the cook threw a piece of cheese on my sandwich and said "it wasn't rang up that way" I also asked for a plain biscuit with honey and had to ask again for the honey when they brought my tray. I waited several minutes for someone to acknowledge me at the counter about the honey. There was also someone in the lobby who hadn't ordered any food and was vaping and blowing literal clouds of smoke EVERYWHERE. I will not be coming...