Subway — Restaurant in Madison

food was good but VERY poor customer service. I’ve been there a good handful of times. Employees are touching their face with the gloves they’re using to make my sandwich, speaking poorly about customers in spanish.. little do they know I understood exactly what they said, employees talked between each other never once said anything to me other than what i wanted on my sandwich, and lastly they put toppings on my sandwich i didn’t ask for simply because they cannot understand what i’m saying. good sandwich horrible service. i’d rather drive an extra 10 min to a different subway...

Place located inside a gas station. I order my meal online and when I got there, they didn't have it ready. They said not never came. However I was charged. The person behind the counter did not speak English very well and need the other employee to interpret what I was saying. She just told me to come back and told her I was from out of town. They basically was unwilling to help. I called my C.C. and told them to block that charged. Other than...

This short, Latina lady took my order and apparently she couldn't understand a word I said. I couldn't understand her either.

I ordered a Tuna salad and a BBQ Oven Roasted Chicken Melt on Italian Herb bread, the featured prodcut for this month.

Instead, I got a Turkey Breast & Ham salad and a plain sub with turkey and my choice of veggies.

She ignored everything I told her.

Kudos Subway for hiring someone who cannot...