Today I decided to share my experience with the staff member (Hannah) who decided to touch a customer without their consent. He was wearing a necklace around his neck, and she decided to reach towards him, put the ring slightly on her finger, and ask him questions about it. This made him uncomfortable and this made me uneasy to learn about it. In a calm and collected manner I approached her today to share that if it isn't her intention to make customers feel uncomfortable, she should ask for consent before touching customers and their belongings. Hannah told me that next time I could decide to go somewhere else. She also let me know that if touching someone that way caused such a disturbance it is more than likely an internal issue on their part. I said "Thank you, Hannah." and left. I am aware that there are people who will sympathize with her and even agree with her, this review is for those who do not. Based on the feedback that was received from her and the manager I would not suggest supporting this establishment for the way they blatantly perpetuate victim blaming. On another note - as a Black Woman bringing this to the attention of a White Woman the way she responded by being rude and crying is problematic and typical of Madison's culture. It doesn't matter how respectful I shared my feedback. I completely understand why people choose not to take the "civil" route however I am happy that I did. Either way! I feel great that I get to express my truth about...
Read moreFirst time visit. My two fellow diners agreed our various paninis were very tasty, but despite thus being a Brooklyn original business that moved to Madison, being asked "what is it" (more of a statement than a question) as the first thing a Server says when getting to your table is maybe more typical in NYC than Madison....?
The place was a bit small and dingy, with empty nails in the walls showing where perhaps there used to be art hanging but no longer. Cobwebs festooned the speakers up on the shelves. The place alternated from being overly hot when the grills were on, to then the staff would prop the door open and then it would become chilly enough we all put our jackets on. The smallness of the space led the open door temperature changes to be felt immediately.
Waits for food at 11am on a Saturday took about 20-30 minutes but perhaps can just chalk that up to ongoing staff shortages as usual.
While paying for the meal, at least, the two women working were friendly and polite, and mentioned that the owner was a nice guy and they liked working for him. So that's good to hear at least.
In total, with this being part of a trio of brunch-ish places in the neighborhood with Daisy and Lazy Jane being the others... I guess I don't know if we'll give it another shot. I'm sure at least the temperatures will be nice...
Read moreFive stars isn't enough to express how much I adore The Victory coffee shop in Madison, WI! From the moment you walk in, you're greeted with warmth and humor by the incredible owner, Patrick Downey. Patrick is not just a business owner; he's a beacon of positivity, always ready with a story or a listening ear.
What truly sets The Victory apart is its staff. Gone are the days of stuffy, corporate coffee culture; here, you'll find a team of wonderfully quirky, fun-loving individuals who make every visit a delight. I go to share a laugh, and enjoy the atmosphere that reminds me of home.
But beyond the fantastic people, The Victory is a hub for the community. It's more than just a place to grab a cup of joe; it's a gathering spot where friendships are forged and memories are made. Whether you're a regular or a first-timer, you're welcomed with open arms.
If you're in Madison, do yourself a favor and stop by The Victory. Trust me, you won't regret it. And to Patrick and the entire team, thank you for making every visit a bright spot in my day. You've earned every one of those five stars and then some!
Thank you, Patrick. Brooklyns loss was...
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