Pizza Hut — Restaurant in Magna

I have never had a problem with this pizza hut until last night. I ordered food for my kids while i was at the ER with my father and then had a doordash driver who got a flat tire. when I contacted the pizza hut who told me that I had to call door dash. after a 20 minute wait on the phone with door dash they put me on hold while they called the pizza hut to get my order replaced. they even gave me an order number and verified the address. then I got a message from a driver saying he was waiting for my food. it never showed up so I text him again and he said that another driver took my order. I called the pizza hut about 6 more times and they never answered the phone so I went into the store on my way home after being at the er for 6 hours with hungry kids at home. the manager said i never called her store and neither did doordash but gave me a refund which was appreciated. if I order from pizza hut then PIZZA HUT should have just called door dash and said they needed another driver and remade my food.they should not be putting the blame on a third party that they choose to work with and as the customer I should not have to deal with doordash unless I ORDERED THROUGH DOOR DASH. they are the ones who partnered with doordash not the customer. I won't be ordering from pizza hut any longer until they stop using doordash. GIVE PIZZA HUT BACK...

when I called I talk to 3 different ppl because they kept putting me on hold and each person I gave my phone number and new address to. the 1st guy was rude, the 2 girl kept interupting, and the last guy got my card number wrong. I called an hour and half after i originally ordered, the lady that answered me interrupts me and says yeah I called you to tell you your card was declined I said I never received a call I said can you try it again she did and it worked so she said ok we will have it sent out to you... then they send it to the wrong address so I give the correct address for the 4th time! And when the pizza guy got here they didnt have my whole order.

I thought that i would give these guys a end chance, the first time i ever ordered there I called 2 hours after my order because they were going to be closing when they answered they told me that forgot about my order then this 2nd time, nope never ordering there again. I suggest you train your employees what actual customer service is because these current ones don't even...

Ugh!! This location has some serious issues with following instructions! I hate pizza sauce, my wife likes it. So I order (and have only ever ordered) a cheesy bites pepperoni pizza with half no sauce. The first time they did fine. The second time, they did a half no sauce no pepperoni! I got there and was like, uh, it's missing pepperoni. They told me they would remake it and it would take 15 min. We got it back, and you could tell that they just added pepperoni. They didn't charge me, but the pizza was dry. The third time they made it fine, but today, the fourth time, I got a monstrosity where the cheese didn't go to the edge....(the guy said, oh they can't put it to the edge because of the part you pull off. Wrong!! Look at the pictures on line! It's freaking cheese, not glue! It isn't going to ruin the crust! Then I got home and guess what?! Sauce on the whole damn pizza!! And it was all dried out. Of course if there isn't cheese to cover the crust it gets over cooked! will NEVER order from this...