I have had 1 good customer service experience through metro pcs. And that was in Magna. I was helped by a lady named Viri. She was awesome and deserves to be recognized. Im not fond of metro pcs at all. Im very dissatisfied with the service. However am willing to stay with them only because of the great customer service Viri offered. She is great and if you need to get real help go in and ask for her....
Read moreWe had been having problems with our daughters phone making and taking calls. We took our phone into this Metro, and all I can say is, Erika is a rockstar, and even gave me her cell number so she could walk me through the process of resetting my daughters phone after she was off! I will never forget my experience from such a dedicated and genuine good employee!! 5 stars Erika (I hope I spelled that...
Read moreCame to switch a phone number over and for whatever reason it didn't work. Came in today to work with the same lovely girl who sold me the phone. I came in a bit heated as I had expected everything to be working. However Margorie was the most amazing person who helped fix my issue and was able to keep me as a customer. Thank you so much for your...
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