Chen Chen Chinese Buffet — Restaurant in Magnolia

This place doesn't deserve one single star. I don't think you'll see me eating at this place no more. After being there one day and saw ratatouille setting on his ledge over the food observing, watching,& inspecting. Waiting his turn to go get his food. I lost my appetite that very second. Got up and left. Plus seeing pictures of him in other reviews. This was used to be a good place to eat Chinese back in the day. But they have slowly gone downhill over the years. So has customer service. Putting luke warm if not cold, tough, and old tasting food out is getting to be, if it hasn't been the norm for this place for quite awhile. They either keep the air conditioner turned up or turned off. Not worried about their loyal customers. And to top it off they've gotten too expensive. Im going to find new places to go eat Chinese. I dont know how this place has managed to stay open as long as they have. But eating then looking up and seeing a rat watching the activity. That ended it for me eating at chen chens. 4-24-23 @12:15, i went out on a limb. Try to give this place a 2nd chance. But when I pull in, not a single car in front. The open sign in the window is off. Not 1 single light bulb is on inside. And when i walk up to the doors, they are locked. And the chen chen sign looks like it's been used for target practice. Most of it is gone. Maybe the FAA heard about and read about the rat issue. Did a little undercover investigating. And shut this place down. Lol. So beat it. Good readence. Yeah this was once-apon-time, long long time ago, this was a good place to eat Chinese. But those days have...

I'd eaten here before a few times before the pandemic, and it was always pretty good. I decided to treat myself on Mother's Day (evening), and it was NOTHING like it used to be. The buffet looked like it had been there all day! They make you pay now BEFORE you eat, so I definitely would've walked out once seeing the options. There appeared to be only 2 working: the one that I had to wait to come from the back to take my money(with no friendly greeting), and the other who I took to be the cook, but did not look like he would know anything about preparing Chinese cuisine. After I'd found a couple items that looked edible, he slowly started to bring out fresher dishes. Mind you, there was already one couple there already eating. There were also several tables still left with dirty dishes, and a sign that said, "self serve", so basically the 1st guy was only taking payments. Maybe this was a single incident, but I was extremely disappointed. Not sure I'll ever...

I went there last night to hang out with my best friend & her two kids while they ate. The ice cream machine was making a loud & annoying ticking sound. It made me think of a ticking time bomb. And bunches of customers was going up to get ice cream. And the ice cream machine wouldn't work right for them. It wasn't until after an hour when I finally left & lord knows how many customers complaining that the people that own the place finally decided to come out & figure out why it's not working. As many people complain about the service you would think that would get addressed. But that must not be important. Like I said in my 1st review, Lord knows there's much better places to...