My initial visit to Crying Thaiger left me impressed with the quality of the Thai food in the Boston area, especially the Chicken Drunken Noodles and Crying Chicken Wings, which I found authentic and freshly prepared. However, my latest experience has compelled me to update my review.
During my second visit, I encountered an issue with undercooked chicken in my soup. Opting not to let this minor mishap overshadow the experience, I did not raise the concern at the time. However, the situation took an uncomfortable turn when paying the bill. After selecting a 10% tip—reflecting my slightly diminished satisfaction—the waitress questioned my tip choice in a manner that felt both inappropriate and confrontational. This encounter left me feeling disrespected and uncomfortable, overshadowing the positive aspects of my dining experience.
Service and respect are as crucial to a dining experience as the quality of the food. Unfortunately, the lack of tact and professionalism shown in handling what could have been a minor issue has significantly altered my view of Crying Thaiger. It’s with regret that I must revise my previous five-star review down to one star, as the recent service did not align with the high standards I initially experienced.
First Visit review
The best Thai food I had in Boston area! Chicken drunken noodles and Crying chicken wings are unmatched in authenticity and taste, thanks to everything being...
Read moreCrying Thaiger is, without a doubt, the hidden gem of Malden, MA, when it comes to authentic Thai cuisine. From the moment you walk through the door, you're greeted with genuine Thai hospitality that makes you feel right at home. The staff is incredibly friendly and attentive, ensuring that every you’re in for a delightful experience to remember.
The menu at Crying Thaiger is a true celebration of Thai flavors, catering to all palates. Whether you're in the mood for something sweet, spicy, or savory, they have it all. Each dish is meticulously crafted with authentic ingredients, delivering a burst of flavors that transport you straight to Thailand. My personal favorites include the Pad Thai, bursting with rich flavors and perfectly cooked noodles, and the Green Curry, which strikes the perfect balance of creamy and spicy.
The atmosphere is cozy and inviting, making it a perfect spot for both casual dinners and special occasions. The intimate setting is adorned with charming decor that adds to the overall Thai experience.
In short, Crying Thaiger sets the gold standard for Thai cuisine in Malden and the surrounding areas. The combination of exceptional food, warm hospitality, and a cozy atmosphere makes it a place you’ll want to return to again and again. It truly doesn’t get better than this. Highly...
Read moreI am a Malden resident who loves supporting the local cafes and restaurants in Malden. I have eaten at Crying Thaiger multiple times. I wasn’t quite happy with my latest visit. I don’t mind bad food but I do very much mind bad service. This restaurant gives one complimentary prawn chips per table irrespective of the size of the table which I found weird. A person eating alone or a group of 4 will still get one plate of prawn chips. I requested the waitress if we could have a second serving of the complimentary prawn chips for our group and the waitress told me that it was only one serving per table. The only reason I asked was because I saw a customer from another table of 2 people walk up to the counter and take a couple of chips on their own. We were a table of 4. My husband asked the waitress to give us one and charge for it and they gladly charged 2 dollars. 2 dollars for 4-5 prawn chips 😆. I usually tip above 20% at restaurants as I believe in supporting the staff but decided to leave a 15% tip based on how our request for 2nd serving of the chips was handled. I am an Asian who makes those chips at home and know how much a packet costs. I will not be visiting this restaurant anytime soon for sure. Will definitely spend my money somewhere...
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