am beyond frustrated with the staff at this location. While I genuinely enjoy SunLife’s products and smoothies, the customer service here is consistently cold, unhelpful, and unprofessional. I come by often after walking my dog at Zuma Beach, but every visit is a reminder of how unfriendly the staff are—no matter how polite or cheerful I am, they never reciprocate.
Ordering ahead for pickup doesn’t help either. When I arrive at the window, I’m routinely ignored. Even when I try to get the staff’s attention with a smile, they act like I’m invisible. It’s clear that making customers feel welcome is not a priority here.
Honestly, I’m just waiting for another business to open up nearby that actually values its customers, because I’d happily take my business somewhere with a genuinely warm and...
Read moreThis was probably one of the most disappointing açaí bowls I’ve ever had. The Buddha Bowl I ordered came only about half full, with the toppings lazily placed on top. While it looked a bit unappetizing, I was hopeful it would taste great. Instead, it was smothered with a thick layer of honey - it made the bowl sickenly sweet. The blueberries on top were tiny and tasted like thawed, frozen blueberries. There were about 5 slices of a banana. The açaí itself tasted like it was from a frozen packet you could buy at the grocery store. For a $15 açaí bowl (not including tax) I expected more. Way more. The only thing redeeming about this place was that the staff was nice.
Save your money and go...
Read moreI am just stopping to Sunlife organics in Malibu. I thought I would splurge and order the billion dollar smoothie. One of the employees could not confirm if any of the ingredients had caffeine, for the record they don’t. There was a key ingredient that was not available. I overheard the manager say just leave it out…. If health wellness are concern, I would suggest finding a provider that is informed of their product and doesn’t leave ingredients out. seems like businesses who cared for their customers offered them make it right before dismissing me with a smile. however if you’re just looking to hang out with the kids and get an overpriced milkshake. This is the...
Read more