Domino's Pizza — Restaurant in Manassas

I use the hot spot delivery because they don’t deliver to my house. Have used it several times in the past. Used it today and the driver was 15 minutes late. I received the text messages telling me when the driver departed and when the driver would arrive. It didn’t happen. I called the store to find out where my order was and was placed on hold 8 times. The “manager “ was put on the phone and then he proceeded to place me on hold as well. He offered to do nothing other than make excuses on why the driver was late. The driver must have left their store when he was supposed to arrive. Not sure if I’ll use them again. Poor excuses as to why the order was late and no offering to...

2 items delivered came incorrect. Called the store twice to have order corrected, and re-delivered. First time, stayed on hold for 10 minutes, and someone picked up, then hung up. Second time waited another 10 minutes, I explained about my order and asked for a manager. The associate said, “we’re busy right now, the manager can’t talk. Try calling back later.” I explained to him that I’d already waited an hour for delivery, and several minutes on hold, and this was very rude. Another male associate in the back shouted, “just hang up on her.” The initial associate hung up immediately. Horrible service, and...

This Domino's, has the worst customer service, and are very rude, they never get the orders correct, and when it comes to having your food delivered expect to wait 2 hours for your food. They say it is due to being short staffed however it's funny because that excuse gets old after awhile. The have one driver delivering 3-4 orders at one time so if you are last on the list your food is going to b cold. The worst part is the call center that they have now that goes to another country and no one understands English. My family LOVES Domino's however it is to the point they would rather me...