I have ordered her not three times in the past couple of months. The first one they messed up the order completely. The women I called and talked to fixed it with out a problem. The second time it took almost a hour and a half to get our order and we live 6 min away. I let it go because it was a Friday. Today I went to order from them and it said my delivery time was 70 mins out. When I called to see how long it was actually going to take. The person that answered the phone was extremely rude so I cancelled my order. I called back after a little while to speak to the manager. The person who answered the phone is the same person as the first time I called. I asked to speak to the manager he said hold on a second and then it was the same guy that came back on the phone pretending to hit on the phone off to someone else. I then asked him if he was the manager he said I am the owner. So I continue to tell him about my complaint and he more or less told me he didn't care and that if I didn't like his service I can go elsewhere if you want nice friendly service and safe food this is probably not the place to go I am going to be reporting him to the better...
Read moreHot Stone is incredibly consistent and makes delicious food. They make great sandwiches, burgers and chicken tenders. The steak and cheese subs are delicious. The chicken salad subs are fresh and prepared to perfection. The bread for the subs is always on point and fresh. The burgers are also top notch with a nice bun, cooked perfectly and tons of flavor; one of my favorite burgers in Manchester. The fries are always crispy even when delivered (not easy to do). The onion rings are tip top also; always crunchy and delicious. The pizza is also very tasty; I recommend extra pepperoni well done. The desserts are great too (Tiramisu and Baklava recommended). The online ordering system is convenient and makes customizing your order simple. This is my go to place for delivery in Manchester. The owner is a solid dude who cares about his customers and the food he puts out. The quality and especially the value is clear here. Give them a try, you won’t be disappointed. I’ve ordered well over 20x and have always been very happy with everything I’ve ordered and I’ve worked my way through most...
Read moreI was told they had the best rueben in the city so i decided id order one yesterday and was very excited while i was waiting to try it. When it arrived i was already disappointed by appearance, but i had no idea how bad it would actually be. The corned beef was as thin as a piece of paper and the absolute most dry piece of meat ive ever eaten. The sauerkraut was pretty much dry as well. It seemed like both of those products were months and months old with how dry and bland they were. The fries were okay, not bad but nothing special. I had also ordered the potato skins which were honestly not that bad. The bacon was mostly all pieces of fat but they werent bad. I hate to give a negative review like this, but it was honestly probably the worst sandwich of any kind that ive had in my entire life, so i wanted to warn other people who were thinking about ordering a...
Read more