Krystal — Restaurant in Manchester

I have been to my share of Krystal restaurants over the years and this is by far the cleanest I have ever been in... actually this may be the cleanest fast food restaurant that I have ever seen. We walked in to the restaurant, while an employee was cleaning the door windows, there was no trash on the floor, all the tables were clean with the chairs pushed up. A vase of flowers was positioned in the center of each table. The drink and condiment station was clean and well stocked. The bathrooms were just as clean as the rest of the restaurant... We were greeted at the front counter by an extremely nice employee who took our order and another equally pleasant employee brought it out to us once it was ready. While we ordered we were able to look into the kitchen and noticed it was as clean as the rest of the restaurant. The food was hot and tasted great. As we were leaving, we noticed that even the parking lot was clean, no trash anywhere and it looked like it had just been swept. I have no idea who is managing this Krystal, but you and your employees are doing an extremely great job. Keep up the great work. In my opinion this Krystal sets the bar very high.

We visited this Krystal last year when we took our son to UTC, it was as clean then as it is now. It is also nice to see that the food quality is just as good today as it was then. Nice job, keep up...

I ordered a sack of 12 Krystals. I did not like the way they tasted. Not sure what it was about them but they tasted different than I’ve ever had before. I ate 4 of the 12 but couldn’t stomach anymore. I was wishing I had my dog with me on this trip because he would have gotten all of them and that would have been the end of it. But he wasn’t and I couldn’t afford to spend the money some something I couldn’t eat. They I sister on going above and beyond to make me whole and I couldn’t have appreciated them anymore for it. They gave me a full refund when I only asked for a refund on the ones I hadn’t eaten. And then they offered to remake them for me. Krystals Is my favorite treat when I travel south. I couldn’t accept them to remake them because of the change of not like them again and the owner would be out the food 2 times over. But I really appreciated their willingness to make me more than whole. I try to make sure I leave positive reviews when situations like this happen. Everyone (even me) is quick to post our negative...

This is the worst Krystal I’ve ever been to. I never leave reviews, like, ever lol. But this place was so disappointing. The bread was literally wet, the hamburger Pattie’s looked like they were boiled or something they were so gray. I love onions and all things fast food and even still, the smushed up surplus of onions mashed into the cold cheese just really sealed the deal for us. The only thing worth eating was the fries. Absolutely sad how far off this Krystal was from any other Krystal that I’m used to, and it was $27 by the end of everything for horrible food. I have never been served a wet burger.. it was almost like eating dough with mush in the middle. I strongly advise to not go here… it was terrible. And no- I don’t have some vendetta against the place, no one angered me, it genuinely just was not pleasant to bite into after traveling as far as we have and finally getting to settle in for dinner for the night. Major,...