The service was good in terms of dealing with the server, and the food was great (I had the cajun dry rub wings, and they were fantastic). The virtual sport screens that they have suck. None of the ones that we tried were calibrated well enough to be enjoyable. The shooting games were completely unusable, and the registration for every other game was so terrible that we started using the other equipment to see what would work (i.e. having to resort to using the footballs to hit the hockey targets because it wouldn't register anything else; throwing everything available wouldn't work unless you stood/squatted at the perfect height). On top of everything, the only employee that was able to help us (also the only bartender/staff member there at the time) had no idea how to resolve the issues we were having or help in any way. He was nice, the cajun wings were great, but if it weren't for the people I was with, it definitely wouldn't have been a good...
   Read moreThe atmosphere is not what you would expect and uncomfortable. Bartenders are rude and ignore people in a busy setting. I was there a few months ago and had a very rude interaction with a women with black hair. Sports simulator are not clearly marked to be rented out. Sat at the table for 2 hours for appetizers. When we would asked the bartender how much longer they would respond “we are not set up like a restaurant” and one told us it will come when it comes. If you serve food in no world should someone wait 2 hours even in a busy setting. Will never go back and will never recommend! This place really needs to work on customer service. If I want good service I’ll go to the...
   Read moreWent to a planned / scheduled event recently --- no doubt this venue needs staff. Those who worked are overwhelmingly trying, but management needs to stategize recruiting talent, pay them accordingly and improve the venue's brand. Open entrance: the space wreaked of old beer in the carpets, UGH. Bigly offensive & odorous for guests anywhere USA - Febreeze that, please. Food was awful. Cold uncooked tortillas? No taco sauce? No chaffing dishes with sterno on dry ground taco meat? AS IF with no table presentation in a banquet room in the basement where one of us who booked this event in good faith ran the soundsystem, ...
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