Caribou Coffee — Restaurant in Mankato

The girl who handed me my order was extremely rude when I asked a simple question about my drink. Instead of helping, she gave me a snarky response, so I just pulled away. When I tried the drink, it was wrong—something that could have been resolved if she had taken even a moment to actually respond.

I went inside and the other girls working were wonderful; they were polite, helpful, and quickly made me a new drink. Unfortunately, that same rude girl continued to be disrespectful—not only to me, but also to her coworkers. I don’t know if she is a manager or just an employee, but as a manager myself at another restaurant, I can confidently say I would never treat customers or staff with such...

I am up working at 0300 am and I stop by Caribou every morning and noticed that they're never opened on time. I am currently sitting in the parking lot at 0515 and still they are not opened. I even saw the guy go into the store after 0500. People's work ethic these days really suck. It is going on to 0520 now and tgis location is still not open for business. Maybe they change their time of operations to wherever the employees decide to show up to and decide to open. Since moving up here from South Carolina I have always prefered Caribou over Starbucks but they might losing me back to them if they are not able to actually...

Never the best. The only good thing I have to say is you improved in how quick you process requests but it's never accurate. Now I have a burnt tongue and lips to deal with all weekend. Considering I pass it on my way to and from my house to ANYWHERE, you just lost good business. The tenperature of drinks here seems to ALWAYS be an issue when I stop by. Maybe this Caribou should serve only cold drinks, it's a shame you have the...