Starbucks — Restaurant in Mansfield Township

1st off, I'm a frequent Customer during the work week. We don't have a Starbucks in Mt Olive so I give myself an extra 1/2 hour to go before work. I never had an issue until yesterday & today. Yesterday I ordered an Iced Oatmilk Macha Latte w/extra ice & Strawberry 🍓 Cold Foam. I was handed a cup w/o any ice nor Cold Foam. I handed it back to the Barista at the drive-thru & she told me the Cold Foam must've already disintegrated & there was ice 🧊 in the cup. I wasn't in the mood to debate & be late for work. I 📞 called & spoke to a Manager & she told me I could have a free replacement for the errors. Soooo.... I went this morning. I was handed the correct drink BUT....it was so sloppily made I was aggravated. 3/4 of the Matcha powder was on the bottom & the rest was in clumps all on the inside of the cup. It obviously wasn't made properly by blending it because the syrups were all on the bottom as well. I understand it's very busy in the morning but when a drink costs over $8 it should be made properly. What's going on at this location this week?! Very...

First I want to apologize to the entire staff from Wednesday morning (Daisy and Abby were just 2 of the names I was able to get)... I hope you were able to get through the rest of your day. I pulled up to the drive thru that morning and asked for an extra special pup cup since it would be my OGs last one. By the time I pulled up to the window, it seems as though the entire staff was waiting for us and had an entire operation ready for him. Cup and marker in hand, Abby asked for his name, Daisy came over to chat with me and console me while I waited. (Sorry about your bunny 💖). I watched the entire staff scrambling to get all the extra special goodies they were adding in for my Deogee. They came over and handed it to me with tears in their eyes, consoling me and even offered to take some pictures of Deogee and I with his pup cup. They wouldn't take my tip. (I'll be back). I am forever grateful to you all for making his last morning so special and giving us memories for a lifetime. Starbucks, you have a great...

Went twice to the Hackettstown NJ Starbucks and went through the drive through. Both times we ordered Mocca cookie crumbles. Both times the drinks were way off. Coffee had an overall watery consistency, whipped cream was left out and watery. Plus they made one and we had to wait forever for the second one. Lady handed me my drink with coffee on the outside of the cup and said be careful the lids not staying on! Really, I’m paying $7 for a drink and you can’t even give me a cup with a proper Lid - I’m driving!!!

Last time we went the window and ledge were both dirty and the girl behind the window was sweeping all the crumbs on the floor! Gross - get a trash can!! You will never get all those crumbs cleaned up, needless to say you’re walking in all those crumbs and it attracts more bugs / rodents. Can’t believe this is acceptable by the board of health! Do better Starbucks of...