I did delivery and my total was $58.52. I forgot to tip when paying by credit card. I did tip the delivery driver in cash, even though he was 15 minutes late, which never should have happened because I pre-ordered at 1:00 p.m. for a 5:00 p.m. delivery, there's no excuse why it's still late. I then checked my bank account and they decided to charge my credit card an additional $11. So they fraudulently charged my credit card an amount that was not authorized. The delivery fee was included in that $52.58 so it was not part of the delivery fee. It's unfortunate that we will have to stop ordering from Carbone's because my son really likes it, but I don't tolerate fraud. If you're not happy with the cash tip that was given, that does not give you a reason or an excuse to charge someone's card and amount that was not authorized. If you're going to do this kind of behavior you need to have it listed on your website so other people are made aware that this is the behavior. Beware Carbone's will steal your money if they don't feel that your tip is...
Read moreBad pizza for years, worst Carbone's ever. Rudest Carbone's ever. No cheese on outside of pizza. Worker agreed. Most sausage near crust, worker agreed, and said sausage was weighed. Overall pizza to me was unacceptable, worker agreed. He said money back or pizza, I said money assuming I get the unacceptable pizza, he argued Target exchanges he should, too. I told that is the manufacturers fault, and why. Tried explaining to the worker he is the manufacturer, got kicked out, before I could explain Target reurns to the manufacturer making the difference that he should compensate. Worker claims to be manager, I get no pizza, but if reads this he will know how Target operates. I will assume worker never...
Read moreCarbones House Specual Pizza is my guilty pleasure. On Wednesday, I ordered on line for pickup and received confirmation with an estimated time. When I arrived a few minutes before the pickup time, the pizza had not even been started. I was instructed to wait in my car and they would bring it out to me. Over half an hour later I started to go in to check on the progress. The cook brought the pizza out. He apologized for the delay and said the pizza had been sitting on the warmer for five minutes but the pizza should still be hot. Crust was rubbery pizza was warm. Very disappointing. This was...
Read more