7/16/2025 Wednesday
Wow...... talk about a day and night difference in this price, and I came here last night and the service, the food, the atmosphere, everything was perfect! I'm only in this town for four nights and I decided to burn my next night in this place again but to my dismay, it wasn't like it was yesterday.
Carlos who served me last night was on point with everything as far as instructions and timely matters on bringing drinks and anything that was needed. 30% tip for him, way to go Carlos, you need to show your fellow rookies how to do it. I asked for shrimp scampi with extra sauce because I like my food wet and a side cup of ice to go which everything was brought in a timely matter and always came by without being intrusive while I was in my meal frenzy.
There are so many Mexican food places in this town which is just saturated but that's okay, let me come back to my favorite spot where the ambience is good, the menu is medium any amount of choices that can be had and respectively are pretty good for what it is inside no complaints there. On to this disastrous Wednesday I sat down, asked for my usual olive oil mixture for the bread that they bring out to you. (addictive recipe here) and a SHAKER OF PARMESON CHEESE . I get the olive oil mixture which I may add is fantastic even though it's $6 but then somebody brings out this dish I did not prefer, I didn't even have my order taken yet. Apparently thought, Samuel my server tonight thought that I I said parmesan chicken, I don't know how he got parmesan chicken out of a Shaker of Parmesan cheese but that's okay I won't fret, I've got my bread and olive oil so I'll patiently wait, that's okay everybody makes mistakes now and then
Things really went South from there until what seems like the short little manager came around and asked if I needed something and I said "Yes I would like to order before that larger table over their orders so I could get my food in a timely matter please." and then she said that she asked if I needed anything then said that I said everything is okay when I met everything's okay so far which I thought the waiter was going to come back and TAKE MY ORDER. I don't know anybody who comes hungry at dinner time at a restaurant and only eats bread and Olive mixture but I could have gotten full off of that but was really here for more food until like ten minutes later she comes and asked me if I did anything as I told her. She was not a very happy camper or something but that's okay I'm not here to make a trouble but she couldn't even look me in the eye s as she passed by and might as well slammed the Dr Pepper down on the table belt going to the othe table but it wasn't really that hard you could just feel the tension in the air with her. It's okay though I received my food and carried on and didn't even get bothered by Samuel until at least one or two times but it's okay he's probably still in training which I understand that because I waited on tables a lot before but there is no professionalism here when they disagree with something. I wasn't even really expecting an apology but one at least a slight gesture would have been nice.
I requested my check and put my credit card on the table , Samuel picked it up ran it but did not give me a copy for business receipts that's all I had to ask for that and when it came back finally it was all crumpled up like it was brought up and throwing in the trash can! Because how am I supposed to give my boss a crumpled up but that's okay it's a good thing they don't really take up business receipts but still the matter though that's not the best training coaching there. I wish I could go back to last night when Carlos was a server and everything was a whole 180° from what I experienced tonight.
Anyways enough for that I'm sorry if you finally gotten this far but this is a good place to take a date, the Stonewall with the subtle lighting glazing upon it with some of the pseudo Edison lights gliding on top of the ceiling to the wooden tables with the diamond type fau...
Read moreFirst the positives. The food was outstanding. We started with the artichoke dip and garlic knots. The dip was served with toast and was quite delicious. They also brought bread sticks which were really good. The garlic knots were pretty good too but extremely garlicky.
I tried the Tuscan soup next. It was delicious but only had a few small pieces of sausage and was mainly made up of potatoes.
For the main course I had the cannelloni and my wife had the chicken Parmigiana. Both were excellent and the sauce was delicious.
The atmosphere was delightful but the seats were not very comfortable.
The service was about average at best. Our server did not greet us or take out drink orders for several minutes. She did much better until our food came and then we again did not see her for quite a while. When she did finally come back she did a good job. However, the attire of the servers did not match the ambiance or quality of the food. Two of them looked like they just came from the gym, wearing sweatshirts and leggings, and the other one was wearing jeans and a t-shirt.
Overall, we would definitely go back for the food...
Read moreI hate to give a new local restaurant a one-star rating, but our experience today leaves no other option. Unfortunately, I can't comment on the quality of the food, because we never got that far. At 4:30 today, we sat down to a table on their outside patio, and 10-15 minutes later, we still had not received service, or even any eye contact from three waitresses that were serving the outside area. Both tables on either side of us had already received their food and drink orders. After 10-15 minutes of waiting with no service, we got up and left -- but not before I went inside and asked to speak to the manager or owner. Four employees were standing at the bar, and they all pointed to the owner who was sitting at a table by the window. He obviously was unaware of the situation, and could only say "I'm sorry". If this restaurant hopes to make it in a crowded Marble Falls market (and I hope they do), they will need to significantly upgrade their customer service training and preparation. (We did end up having an excellent meal next door at...
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