The Marion Wing Factory — Restaurant in Marion

Wanted to try the wings and placed a pickup order online. It came back my wings would be ready in 30 to 35 minutes. That was fine. 10 minutes later, got text, wings were ready. Hmmm, seemed a little fast, but maybe they had a batch ready to go. I had ordered the 2 sauce, 8 wing deal. Jamaican jerk and sweet chili wings sauce. I had a little trouble seeing the entrance to the pickup window, but it was through a gate next to the main door. Just don't really notice it from the parking lot because it is angled sideways from the door, no problem. I really liked I didn't have to go inside to pick up my order. Immediate and friendly service. Took no time and I was away with my wings. At first glance, wings were packed nicely, separated by foil with a nice array of celery and carrots. The problem is the wings. They weren't large, but bigger than fast food wings and were piping hot. The sauce was almost non-existent and so watery. The sauce didn't stick to the wings and had almost no flavor. The sauces were so watery that the wings were kind of soggy. The meat itself wasn't very high quality either. It was gummy in parts and tough and chewy in others. I really didn't enjoy these wings at all. I hope their other food is better. I gave this place 3 stars because of the people and atmosphere and presentation of the food were all great. Oh, the carrots and celery were fresh and crisp....

First encounter with employee seemed quite rude. Asked for a table and was directed to one, which is why I gave a 1 star. After that it was a 10 minute downturn, then a exit. It wasn't the venue(live band) yet it was. First encounter was told that there was a 40 minute wait on food ordered. Ok that's all well and good. But, the music was so loud that you couldn't even have a conversation with the people that you were there with. You also could not understand/communicate with the waitress. This was my second time there, and I love wings. I also like giving back to local businesses. I also like having different choices. For now I'll have to stay with my go to wings at a local restaurant that I've trusted for many years. They only have to types, mild and hot, but I know I'll get good wings when I order. If their wings were their main item I believe they would offer more flavors, wet and dry rubs. My hope is they'll (Wing Factory) continue to enhance their operation and serve many wings. After thought, have a live venue but control their volume in the restaurant. To the point your paying customers can enjoy their time there both with whom their there with and the atmosphere your business is...

The Marion Wing Factory is a great local restaurant for sports, family events, live music, and going out with “the guys.”

This restaurant should be on the top of your list of places to visit when visiting Marion.

The 828 sauce and boneless wings or “big chicken nuggets,” as my usual waitress calls them, are my go to. The food is always prepared correctly. They have a great and ever growing selection of flavors and other menu items for the weird family members that don’t like wings as well.

It’s hands down one of my favorite places to eat in Marion. The staff always treats you like family.

One of my favorite things about the place is their personable management. They are always transparent. Especially during the current economic climate about what they can do and cannot.

They are open to feedback and always have a receptive attitude towards any feedback. If you have a complaint at this restaurant, whatever that issue is, you can guarantee it won’t be an issue the next time you go back. Very responsive and responsible management.

If you want to support a local business that goes out of their way for their customers, employees, and other local...