I thought this place was going to be nice considering the location of it. Starting with the general cleanliness, it was dirty and run down. There weren't any waitresses or any signs telling you where to go so you just have to figure it out on your own. We ordered food but you had to go to the bar to order your beer. The bartender was an older male that barely acknowledged me. He took a while to acknowledge my general presence and yet, never made eye contact with me. He rudely asked "what do you need." Classy! Got my beer and went to pick up my food. The food looked great! The taste though, definitely not worth the price. I ordered bacon on my burger and it was one of those round frozen, tasteless pieces of bacon that you see at fast food restaurants. I told the lady that handed me my food thank you, she replied with "uh huh." Bottom line is a little customer service would be appreciated especially if you're going to sell tasteless food and...
   Read moreI donât know whatâs up with Snowshoe but customer service problems just seem to pop up with much higher frequency than Iâd expect. Hootâs wasnât different. Middle aged bartender seems to communicate primarily in grunts and sentences of 5 words or less. For the 40 minutes I was at the bar I didnât see him be friendly to anyone except people who were obviously his friends. Definitely felt like he viewed the rest of us as a problem he had to put up with. The food was mediocre. They couldnât mess up the tater tots but the black bean burger was an unholy mess. Just fell apart almost instantly. It was so bland that if it wasnât topped with way too many raw onions it wouldnât have had much flavor. Cmon Hootâs/Snowshoe, do...
   Read moreWent to see some friends. Great little show of what seemed like locals. The bar layout couldn't have been worse though. Tables turned so people couldn't walk near bar without running into a million people. Bartender was not helpful at all. Asked for a Big Timber as I saw the tap handle and he just said "no." I starred thinking he would say we have this this or that but nothing. Poor service, crazy table layout making it extremely crowded in places, and unfriendly staff. 3 stars feels like too much but 2 stars seem low balling...
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