Wednesday Last Week 3pm in Marshall, Tx I ordered my take out through their online service and I watched the tracker so I can be alerted when my pizza arrived. I ordered around 3:00pm shift. And I seen on the tracker that the captain was checking quality of the food. It Gives you an option to send the employees nice and kind gestures, and I said thanks for making my lunch. After, 5mins of watching it changed to being immediately cancelled and also to call the store to see why. I called the store, and the driver answered saying he tried calling me mind you, I just was tracking my pizza order online, so I can see everything on my phone, he lied saying he attempted to deliver my order but asked me if I wanted to speak to his manger? So that lets me know right away that he never left the store at all. 2. His manger gets on the phone already being rude. Saying she called me 7x. Which I did not get. I kept telling her that I didn’t recieve any phone calls. Then I asked her what number did she call? She gave the wrong number, and after telling her the correct number on the order, she still said she called 3-4x no answer. And I kept telling her that I was online tracking my pizza on dominos website the whole time, and she kept yelling at me threatening me to hang up cause she did not want me to talk, she kept cutting me off every time I tried to speak. I told her customers are always right and she said no their not your wrong . And I don’t appreciate the racism from discriminating to deliver my pizza just cause of an area I stay in . Someone delivered me to before no problem.. but around 3pm it was a problem. These people just wanted to keep my pizza order, and didn’t want to deliver my order cause they already knew the location I was in based on my address on file. And I also, was gonna tip the driver 5$ but they never attempted the delivery. Then last thing manger says being smart, well your order is ready if you still want to pick it up. If I wanted to pick it up I wouldn’t have put my order...
Read moreLooking for pizza that's not pouring and soaked in grease? Here's your best choice! Pizza is made exact to order, isn't stingy on the additives (ham, chicken, pepperoni, or any of the veggies either), has a selection of choices for sauces, offers more than a 2 or 3 different side orders, and has other items to choose from if pizza isn't what you're in the mood for as well. The employees and manager there are 100% on point for customer service too! It's nice to walk into an establishment where the employees are not only happy to be there, but also all greet you when you walk into the store. So; if you're new to Marshall and looking for somewhere that has really good pizza and for a fair price, check out Domino's. You won't be disappointed. This store is limited to only having 3 options: you can walk in to pickup and pay, go through their drive-thru, or if you happen to be within the delivery service area, they can deliver...
Read moreThis place should be closed... I have never went to a pizzas place where they have delivery and carry out but they don’t take call in orders... MAKE IT MAKE SENSE...Me and my family went to this place to eat at 10:30pm, we went thru the drive thru and the drive thru guy says that they aren’t taking any orders at the drive thru window , this is strange when I just saw you hand the car in front of me a pizza? He goes on to say that we are not taking any orders at the window you can only do “on-line” order because they were to busy. There was no one in the store as you can see on the pictures and workers pretending to be working when I pulled out my camera . Who do you have to be to order pizza around here. I have been to this location on several occasions and it seems to get worse every-time I go. Why is there a Dominos here if they won’t...
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