Taco Bell — Restaurant in Marshfield

I ordered in advance through mobile. This saves no time because they prepare your mobile order on arrival. So the mobile order is just prepayment and no convenience or time savings for me. I watched the drive thru clear out and other customers get served ahead of me even though they arrived after me, while I wait for an order that other restaurants would have had prepared on or near arrival. What on earth are they doing to my food that a customer ahead of me is almost done eating and I am still waiting? The cashier clearly knew some of the customers that came in after me and she made sure her friends got served very promptly. After going back to the counter I was ignored by the same cashier and nobody would answer the phone. The service I received was awful. It was so frustrating after about 30 minutes we canceled our order and left. After numerous calls I later spoke with an employee who claimed to be a manager. He was rude, combative, was trying to talk over me at one point and made a lot of excuses for the lack of service. I had no idea doing a mobile order through this tacobell would be so frustrating. Poor customer service and even...

The new Taco Bell in Waynesville, MO is horrible at getting orders correct. I know, I'm dumb to keep going back but it's closer to me than the Taco Bell in St Robert and I keep hoping they'll figure out what's they're doing.

Of the five times I have been to this store, not one has resulted in a 100% accurate order. One of the times I went in to have them fix their mistake, the lady said they are currently training everyone. I understand that fully, but I'm not sure how long it should take to teach someone to read a computer screen as they assemble a soft taco.

I will probably continue going back when I have an urge to get a steak Quesarito (AWESOME, when they make it correctly, BTW), but that's only because I would spend less time going to this store even adding in the likely walk and wait inside while they fix a mistake or three than driving to the next closest store. If you're traveling on I-44 anyway, you would probably be better off continuing on to St Robert if you're heading east or Lebanon if you're...

Let's start with a back story... we used to eat Taco Bell frequently. When they opened the one next to Menards East, we were excited since we are always there on the weekends. We went in, and we could only order from a kiosk. We tried, couldn't figure out how to order the things THE WAY WE WANTED THEM, so we left and spent our money elsewhere. In Marshfield last night, we decided to go into Taco Bell and have dinner. We thought, surely a small town hasn't jumped on the "dipshit band wagon." We were wrong. We walk in and there is a kid standing at what used to be the order registers and he told us " we can no longer take orders up here, when your ready you can order at the kiosk," I told him that I wasn't doing that.... so another restaurant got our money last night all because YOU CAN PAY A KID TO STAND AT THE DESK AND TELL US HE CANT TAKE OUR ORDER INSTEAD OF PAYING HIM TO ACTUALLY DO SOMETHING! All he had to do was take the damn order.... how does Taco Bell justify that position WHILE having...