Burger King — Restaurant in Maryland

Not here to bash the food but their selling tactics are deceiving. I love BK but this particular location has twice now (in the past 1.5 months) up-sold me on my meal in the drive-thru. The girl taking my order has only given the size option of medium or large. The first time I ordered a #5 - Jr. Whopper meal ($6.99), she gave me the option of either medium or large. Thinking that these were the only options, I choose medium, only to end up paying $8.49. I let it go and just paid and did not challenge them. This last time she again asked if I wanted either a medium or large. I responded that I wanted whatever the smallest size was, to which I was rung up for a medium. I asked the cashier why the total was $8.49 when the menu board states the beginning price at $6.99? He then said, oh, you want a small? Please don't deceive your customers by only providing two of three sizing options. I know it's only a bit more change out of my pocket but when I'm only provided two options, when there's really three, I feel duped. You just lost a customer for your deceitful...

On June 10, my first time coming to this location, I ordered 10 chicken nuggets, 2 small fence fries and a order if chicken fries. It took 5 mins to get to the window to pay. The the cashier took the money and walked away from the window. Time was slowly ticking and I looked at my clock and noticed 10 mins....yes, 10 mins had pass! I asked the cashier what am I waiting for and she says the chicken fries. I asked her if I can just have 10 chicken nuggets instead because we have wasted too much time herequired and she says that the chicken fries will be done in 2 mins. She came back with my bag and apologized for the long wait and she says "We gave you an extra order of chicken fries for the inconvenience." I said thank you and drive off.....2 mins later my son yells "Mom, this is disgusting...." They gave me2 of the most oldest, dryest, coldest chicken fries!!! And I was not given a reciept! So I have been calling and the line has been consistently busy and nothe able to reach anyone. I hope this review...

If you want BK in crofton go to the one at Waugh Chapel the staff there is amazing, here the food is usually cold just like the staff you walk in to pick up your order they don't speak if they even look at you cause I guess they think people show up just to stand in there lobby how corporate hasn't replaced everyone that works here is beyond me the only way they make money is people don't know any better or like me you hope different times of the day means better staff nope there mad to be there and don't care, wasted my points to get 2 cold double cheeseburgers with patties that were clearly cooked hrs ago I'd hate to find out what a whopper is like that uses lettuce, tomatoes and onions probably food poisoning I'll never understand why the 18 to 20 something in crofton think there better than the place they work to do a good job then work some where else since you think you to good to get people's food right it really unbelievable how bad most food service is in crofton especially if it's...