I dont usually give 5 stars so I went back to this burger king several times before writing this review. The Burger King is located on the abandoned side of old 29, locals my age or older will know what I mean, for others I mention this because it's one of the last shops that are open and you cant see it from 198 easily. Long story short, if you aren't looking for it, you wont find it. I am embarrassed to admit I only went looking for it because the McDonalds about .25 miles down 198 is closed for remodeling and I traditionally didnt love burger king, and that McDonalds always had good service, now I think I know why. Competition from the service at BK.
This Burger King is exceptional. Everytime I have been my order has been made within a handful of minutes and not a single issue with the food. Yes I am that person who wont eat mayo or weird special sauces, needless to say that custom orders cant be on hand. I've tried their bacon King, regular whoppers, impossible burgers, everything has been great, only problem is I might like it too much as BK burgers are larger than others, especially if they are doubles. I dont love BK fries, they are a different cut than McDonalds and other fast food places but that is a personal preference and wont impact the rating. All in all I really do appreciate that fast food places with exceptional service still exist, they are few and far between. So if you are looking for a quick stop when traveling on 198 or 29, seek out the Burger King, its tucked away in the old shopping center but definitely...
Read moreThis would of been a normal 5 star review if it wasnt the fact after... the telecom needs to be replaced or repaired because you can barely hear eachother. I had to repeat my order multiple times, the cashier was very nice but it's still frustrating. They didnt ask my drink when my order was taken so when I got to the 2nd window he asked which is no biggie...I started to drive off but something told me to check and of course there was no cheese after I requested #1 w/cheese. I go back and said there must be something wrong with the intercom and kindly ask they put cheese on it and they asked me for .80 cents which I did not have on me and they told me to go to my car and get it... so I had to go back to my car to get my wallet. At that time I was over it and just asked for my money back. There was no apology sorry for the inconvenience nothing the supervisor didnt even speak to me just swiped her card and handed me a refund receipt. I wouldn't of mind paying the extra change but the attitude was...
Read moreWas in the parking lot nearby for an event. Went in to get some breakfast and needed to use the restroom (coming all the way from North Bethesda). When I entered the cashier had an attitude and said "what do you want!" I said I would like a burger with fries and if I could use the men's room. She said we do not have a bathroom. I could see the kitchen staff was all women and that there was a men's and women's restroom I asked to use it again since there was nowhere else to go. "She said NO!" I left canceling my order and drove a few mins away to McDonald's where I was valued as a customer and was greeted and treated friendly. I placed my order for a burger and fries and was without hesitation told I could use there restroom. Burger King has lost a customer for life. Note none of us from the event went to burgerking for food we all went to McDonald's instead where we were treated like a customer and not a nuisance to...
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