Dunkin' — Restaurant in Maryland

I was so excited when this location opened. It is the only one in the immediate area with a drive-thru. Unfortunately that excitement did not last because they are the WORST, and it's not worth the stress of going to this location. They never get your order right, they're rude, they take forever to fix your order, and they argue if their customers when they get the order wrong. Not only are they horrible in person, they're not even capable of getting mobile orders done in a timely fashion. I ordered the most basic items to give them the opportunity to get it right and somehow they seem to mess it up every time. I once waited 15 minutes to pick up my black coffee no cream no sugar no flavor and omelette bites, once I got there it hadn't even been made yet. I had to wait an additional 6 minutes to get it along with another woman who had also ordered ahead. Then the worker had the nerve to fuss with me about how she already made it. Don't waste your time going to this location and don't think that this was a fluke and next time we'll be better...

Walked in 910 pm knowing they are posted to close 930 pm. Placed order, which was limited. They wouldn’t toast a bagel. There was only a little selection of donuts available. We sat down to eat and a worker came over and told us they would be closing in 15 minutes. Before he could get that relayed to us another worker came over and told us they were closing now and we had to leave. My first and last time at this new Dunkin’ Donuts. Need to hire more courteous workers and stick with the closing time. By the way, a car was driving by heading for the drive thru as we walked out and I told the driver the store was closing. They kept going as will I as I drive...

My first issue was with the woman taking my order, oh she wasn’t rude but she wasn’t kind either if you know what I mean. Oh I finally get my donuts and pancakes and my donuts were so stale! Are they tasted like they had been sitting out for a few days that’s how hard it was. So I tried the pancakes next (the new mini ones) oh and they tasted like they were made on a dirty cooking surface. Like I could taste hints of other food. Oh this was my third time trying this Dunkin end it was just as disappointing as the first two times. I really don’t know what it is about this specific location but it’s the absolute worst Dunkin I’ve ever...