Dunkin' — Restaurant in Maryland

Very slow service and the people working lately can barely understand any English at all and the other 3 employees can not do it all. Feel sorry for your managers they are working very hard and I know that you all do not even give a employee a week's vacation not alone good wages to live on. Get with the times. The better you treat your help the better they perform their duties. Kevin during the day and the lady with the long black hair and has ear ring in nose is running around like crazy and everyone else does not know how to operate anything but the machine they are assigned to. Get with it they are building one down the street and another Panera up the street along with the great deals Royal Farms has already on coffee and cigs. You people better get Snax and the Dunkin side better help or business will slowly go away. Look at the Hess station rate next to you business slipping away, because of poor customer service and...

Service is slow, I've had cashier's walk off in the middle of me placing order. There's a guy that go's by the name of Marcus most mornings that always says something sexual about ever women walking in the door. If your stopping by with a female/ daughter/ girlfriend, keep them close by. I've seen this guy follow people out into the parking lot. I use to grab a seat & enjoy my beverage before hitting the road, but after I observe these interactions & this level of service several times, Ive gone back...

I never believed I would give dunkin a bad review. But yesterday 8/25/2025 I had a very long drive at night and this Dunkin was the only one open in the whole area. I came in at approximately 10:15 and I waited there for like 10 minutes (I took the screenshot when I was waiting outside) to see if there’s someone and there were clearly people I can see inside the store who totally ignored my knocks. The listed closing time is 11pm. Next time adjust your hours so I don’t totally change my route to go to a...