Decided to change my review to a one star after tonightâs dinner 3-18-25. Our server who my partner and I never caught their name because they never gave us a receipt! So my partner and I have been eating here almost every Tuesday for the last year or more for burger night. Every single time we get the same burger. The All American Burger. And everytime it comes with a trace and I mean a scant amount of JB sauce on it (their version of big Mac suace) which is really good, but it tools us months to fiqure out after eating a dozen of these burgers that they even had sauce in them at all! When we finally pointed out to Eachother that the menu blurb in fact says JBâs sauce we peeled back our Bun to discover there was 1/8th of a teaspoon of sauce on it. So we out of curiosity asked for more so we could have the burger as intended. They brought out two ramekins of the sauce and charged us 50cents a ramekin for them. At the time we didnât care until we found out how yummy the e sauce was. Then every time we would ask for more sauce because the amount they put on it is so little that they might as well not put any on at all. My partner spoke up about it tonight to our server (a blond with a pony tail) and she said that it would be a 50 cent up charge to get more sauce. Well we both showed to her that both of our burgers had a barely visible amount of sauce on them much less enough to taste. So again, why even bother ? She went back to the kitchen and came out with two sauces. And said âI found out the reason why we donât put more sauce on the burgers , the chef told me that he puts a certain portion on the burger because of food cost. I get that. But also why would you as a kitchen put such a tiny amount of sauce on the burger that you canât even taste it ? You can never have too much sauce ? Donât be so stingy, be more generous. Last time I checked a week ago. You can buy one gallon of mayonnaise at the restaurant supply store for 30 bucks but yet you canât give us a ounce? The server also very unprofessionally decided that it would be a good idea to also mention that the chef said he was feeling generous tonight and therefore thatâs why we didnât have to pay for our sauce. Keep in mind my partner and I both where very diplomatic about this whole thing. Then at the end she scanned my partners phone so we could use our points to get a discount as we had earned quite a bit of points since we had ate here so many times. She didnât come back with a receipt, and instead insisted on telling us verbally how much the bill was , Iâve never seen that in my life. A server who canât give you a receipt at the end of a meal and then what?? Your just supposed to take her word for how much the bill is after the points are redeemed and give her a tip?? Thatâs wild and quite frankly unprofessional. She also made sure to break the twenty dollar bill needlessly in order to get a tip out of it no doubt. Well you lost both my partner and I as customers. What a way to treat loyal customers who have ate at your restaurant every week for over a year. Oh and your âchefâ apparently doesnât understand that when the fries come out of the bakset you always toss them in salt, while they are hot and by the way the fries clearly sit in the window and are served cold and with zero and I mean zero salt. We mentioned that too to the sever and she brought out more fries INSTANTLY very suspicious⌠and no surprise they where stone cold and have absolutely no salt, sure I can add salt but because they are cold and crinkle cut the salt falls right off. Need to find a new server and chef while your at itâŚ...
   Read moreWe may be done with JB's.
My family, both immediate and extended as well as friends have frequented JB's in Severna Park for years. We've generally been greeted, seated and eated with efficiency and good customer service. Today, 7/16/2025, we entered JB's with the intent of having dinner after taking our toddler to, "Play Street Museum" for their Wednesday dollar wing night special as we have done several times prior. That's not what happened.
Today, around 6pm, we walked in and were not greeted as usual. Instead, we were told that they could seat us in an area outside the bar area, because we need a high chair, however, that all of the tables outside of the bar area were reserved for Trivia Night which starts at 7. They said they could seat us but that they'd ask us to leave a little before 7.
We've never had this issue before. I presume because all of those tables (maybe 30) we're not reserved prior to this visit. Basically, the entire restaurant floor outside of the bar area was unavailable to people with young children in favor of a bunch of people who come to geek out who may or may not show up. Had we known that the only people who could show up for dinner at the generally accepted, "dinner time" during a special that we thoroughly enjoy, we would have made other plans obviously.
What made it even more frustrating was the response to our confusion. I voiced the fact that we had not encountered this the last time we showed up for wing night prior to the trivia event starting and we were never asked to leave or warned about reserved tables. The hostesses response was, "I don't know what you're talking about".
If the reservation of the dining area was in effect from the beginning of the establishment or even a change that occurred over the last few months, we were never made aware upon our numerous visits. Some icing on the cake is that upon returning to the parking lot, another family met eyes with us and we told them passively what had happened and they said, "the same thing happened to us". There were 6 of them and 4 of us. Expecting this probably happened to others over time, JB's is electing to lose out on hundred or possibly thousands every Wednesday because they won't seat people within an hour to hour and a half of 7pm because the whole dining area is reserved for people who don't need a high chair (aka families).
Do...
   Read moreIt's a typical sports bar: barebones decor, lots of TVs, loud atmosphere and the menu is dominated with heavy, fried food. We had to wait at the hostess stand even though there were empty booths available. One of the 4 (!) hostesses said it was because "the kitchen was backed up so we're waiting to seat people." Uh huh. So instead of seating people and letting them to at least get drinks, you'll make them stand there confused and annoyed. Got it. My wife ordered a Guinness Blonde draft while I tried the very berry cosmo. If you want to drink snowball syrup with a touch of vodka, this drink is for you! I had a few sips and I was done. Luckily our server, Seth (very nice and attentive), was able to remove it from the bill. There's a postcard on the menu saying they're still training the staff to make pizza so that whole menu section is unavailable. So much for my wife having what we came there for. Anyway... We had the beer battered mozzarella sticks app that were actually frozen breaded sticks and half of them were burnt. My wife had the chicken BLT that was good but nothing to write home about. Same goes for my Buffalo chicken wrap. Both baskets were served with frozen crinkle cut fries that were barely warm and had no flavor whatsoever. The baskets were also supposed to come with pickle chips but neither had them. The only saving grace for the evening was the bill - $45 (before tip). Beyond that, there was nothing about last night that would make us want to return. They might've renovated the building, but the food/drink quality is only a step or two up from its previous life, Bateman's Bistro. We wish them success with their latest venture, but we...
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