Katana Sushi & Ramen noodles — Restaurant in Maryland

My review of Katana Sushi & Ramen Noodles, the good, the bad and the summary.

The Good We went to Katana Sushi & Ramen Noodles for the first time on July 4th because a lot of other places were closed but mainly because we had been wanting to try it. We were quite pleasantly surprised when we walked in the door and saw how nice the place looked on inside. We were not expecting that based off of the appearance of the outside. The establishment was very clean with pleasant music playing and had a reasonable temperature. We ordered miso soup, Koto Roll, American Dream Roll, Wasabi Roll and a Boston Roll. The miso soup was some of the best that we ever had and all rolls we equally as delicious. The wait staff was very polite and attentive.

The Bad We amount of wasabi served with the rolls was on the small side and we had to ask for more. Not a huge deal but they should consider increasing the amount.

The Summary Overall it was a very pleasant experience and will definitely be back to try some of the other items on their menu. If you have never been to Katana Sushi & Ramen Noodles I recommend that you...

Going downhill. Slipping big time on freshness and taste. Tried to leave out a $17-sushi-roll ingredients (fish eggs, fish, sauces). Opened bag before leaving takeout thankfully. I used to love this food. Will never return. Also noticed that they are adding a ton of rice to the rolls to offset their sushi cost. Sashimi is half the size now too. Definitely not fresh and taste was very very lacking. Such a shame.

Update !!!!!!! —-. I gave it one more try recently but sat in the restaurant to dine so The rating goes from 1 star to 5 stars, good comeback Katana! Atmosphere is cozy, nice booths and decor, great service. The manager even checked each table. Everything was fresh - squid salad, seaweed, and sushi rolls. I particularly love their no-rice rolls as not many places offer this, naked roll is the best! The sashimi was so much better quality this time too. I’ll be going back probably not...

To Whom It May Concern,

I called Kata Sushi around 8:30 PM to place an order and specifically asked what time you close. I was told 10 PM. I mentioned I would call back in 45 minutes, and they assured me it was no problem. However, when I called back, I was told the kitchen was closed—without any empathy or prior notice.

As a regular customer who orders carryout a couple of times a month, I found this experience very disappointing. At the very least, I expected better communication or a courtesy call. Instead, the only response I received was, "Sorry, two different managers were here," which does not address the issue.

Unfortunately, this lack of consistency and customer care has caused us to take our business elsewhere. And I’m so glad we did—Sushi Q was amazing and incredibly...