I placed an order online for delivery, not knowing it was coming from door dash. That is besides the point, but lead to some issues that we had that evening when items were missing. We were having a team party at our home for my daughters soccer team and all the pizzas were delivered, minus the bread sticks(that I ordered for the 2 girls that don’t eat cheese) I called and was told I could come in and pick up or come to store for refund. Both were inconvenient at the time as the party was starting in 15 min. A lot was going on at the time and it just didn’t work. An hour later I received a call from the GM. Let’s just say they rectified the whole problem above and beyond my expectations! Superior customer service and the pizzas were all devoured!! Thank you for making my somewhat chaotic evening a little better!! Very...
Read moreI’m posting mainly in hopes that the restaurant sees this and will make some changes. This store is conveniently close and cheap, nice for dinner when I don’t feel like cooking. However I only like the deep dish pizza/cheesy bread. And it’s almost always half raw in the middle. I have called and it was still raw the next time. very noticeably not cooked dough. And a co worker of mine also pointed it out with their lunch special pizza. I told her to call because my hope is maybe they will cook them longer so they aren’t raw… however I’m still noticing it. Today the cheezy breadsticks were raw dough in the middle pieces. Besides that I have no complaints! But it’s super gross and you can get...
Read moreWe have been coming here a long time but tonight was awful. We felt the employee was rude to us. We had a big order of multiple pizzas (for my daughters Christmas party) and crazy bread. Never before did we order a crazy bread and have to pay for the sauce. But apparently tonight we told we needed to order a crazy bread combo if we wanted red sauce. There is no crazy bread combo option on the web application. So if things have changed and that is the way things are done then the employee should have explained it instead of making us feel stupid for not knowing.That was the icing on the cake not...
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