Update: Gave them a second chance...got pictures this time. Used pencils for size comparison. Pizza was so thin this time the ingredients basically went through it in some spots. I also made this a specialty pizza to see what it would be "fresh". Sauce is about a quarter cup, had to order two .
In hindsight, I should have taken pictures or else no one would believe me about this Little Caesars.
I'll start with the pizza: I've never been so disappointed in a Little Caesars before. I've had it in various locations in 3 states, all MOSTLY the same except for my welcoming in Maryland at this one. This experience was uniquely bad.They're definitely skimping on the dough and the sauce. The regular pepperoni hot and ready pizza is almost as slim as a thin crust with barely any sauce. It's so bad I was almost able to eat the entire thing in one go ( I'm not fat, but normally I could share one with my wife no problem with leftovers) . I also got a cheese for my toddlers, they kinda stuck their noses at it from the lack of sauce after 3 half slice each ( we cut it smaller for them) , AND THEY NORMALLY EAT CLOSE TO A WHOLE ONE.
The biggest foul from this LC is the crazy combo. I mean, I said I wasn't fat.. but I do look forward to the crazy bread and sauce. This made me want to write the review. I knew I was in for a problem when I picked up the bag, it felt almost empty... There was no reason why it should weigh as much as a single roll of toilet paper ( I struggled to find a comparison right now). Nearly every bread stick was as skinny as my index finger and about 4-5" long. Most half burnt, barely salted, with little to no parmesan cheese. I don't even think there was any garlic butter. The marinara sauce was half full as well... Immensely disappointed. I wanted to call but I had a family to feed after a long day. There's another LC in Laurel I haven't tried yet but I've been recommended to try that one instead next time.
Avoid this one for awhile until they put a sign that says they changed management. This happened at a location in Mississippi one time (only problem I had there was crazy sauce), and after a few months, the owner gave up because everyone caught on to their "ingredient skimping" practices to stretch profit before the next truck comes in. I'm only giving one star because it was edible. An okay looking store I only used the portal and went home. Service was a 4 because they crammed a bag of my stuff in the portal and I shoved my entire arm in to grab it out (stuff got stuck in the grates). For the amount we paid we could have gotten Papa John's, about $32. Seriously, LC corporate have a talk...
Read moreFirst of all, this location NEVER has enough people working during dinner time. Not sure about the rest of day, but I've only been here to pick up dinner. There seems to be only two people working, maybe even one. We've been looking forward to trying the new Crazy Puff, so we made that our plan for a quick and easy dinner. We ordered three sets of Pepperoni Crazy Puffs and an order of Crazy Bread. The girl working tonight was putting and taking things out of the oven, boxing things up, and working the counter. From when I placed my order to when I was given it, it took over 40 minutes (well past the 20 minute cook time I was told in the app). When I looked at the Puffs, I couldn't tell what they were supposed to look like, so I took the order and went home. When we started eating, my son and wife noticed theirs didn't have any pepperoni in their. After this order, I can NOW tell the difference between the cheese and pepperoni ones. So, she messed up two orders of Crazy Puffs. I was annoyed about this. I opened up the bag of Crazy Bread and there were only three breadsticks instead of the 5-6 I usually get. After biting into one, I noticed it had cheese in it. So 3 of the 4 things we ordered were wrong. Not only that, but the stuffed Crazy Bread tasted like the cheese inside was well past its expiration date. So I also couldn't stomach the breadsticks. It's not like I can do anything to fix it. It takes nearly 20 minutes to get there if I wanted to complain, I'd have to drive another 20 minutes, wait another 45 minutes for replacement food, then drive 20 minutes back home. That means I would have nearly an hour and a half to eat on top of the nearly hour and a half it took to get my food the first time. It seems like I was probably given someone else's order, so this ended up screwing over some other family tonight as well. Get more people working here and/or retrain people how to...
Read moreI've always used Little Caesars and patronize them, and fully realized that their business is providing an inexpensive meal with high quality service and hopefully a nice pizza. I know other places charge more because they put more toppings and more into their Pizza. And I have that option to go to other places but I've usually always going to little caesar. For the most part I've never had a problem, but I recently ordered from the Odenton store and I got a supreme pizza. Of course with a supreme pizza it has extra toppings so you're going to need to cook it a little bit longer. Well I received a pizza, and in the middle of the slices it was almost it was just raw dough. And understand that a supreme takes longer than a cheese or pepperoni, but the pepperoni pizzas we ordered also were undercooked and doughy. I just hope that somebody gets it right there and realizes that yes you have to be quick, but you also have to put out a good product. I would love to go back to this store and patronize them, but I'm afraid that whatever I order I'm have to go home and cook it...
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