I had the same experience a year later as Kathy East wrote....I ordered by phone, the owner took my credit card information, charged me, said the order would be ready for pick up by 12:30p same day. I arrive @ 1pm to people being asked to wait outside, one patron refused to stand 6 feet away saying she wouldn't get sick. People inside were waiting. Staff did not have gloves, face masks, proper PPE. It was appalling. Owner kept telling me to wait outside, more and more people arrived and went into the store. I asked for my order to be canceled as I wasn't being served as I stood outside. No customer service for those that paid for orders, no order, no health precautions. This owner simply wasn't ready for the business of the week or prepared for COVID19 protocol. I finally was handed my order from an ungloved staff and again I stated I wanted to cancel my order. I was told "I was mean and asked to leave the property and not return. The owner said, "she called the police". Not sure why, she stole my money and didn't provide an order or service. to me. Allowed people to pour into the store while those of us waiting outside. It was complete chaos and risky food handling/customer interaction. Like Kathy East wrote a year ago. The owner is curt, doesnât care about customer service and the establishment is not safe for those wanting to avoid getting sick from the Covid19 virus. Not worth the very expensive cost of the chocolates, I will take my business elsewhere as I was told by the nasty owner. Oh yeah, I was the mean oneâŚwow, clueless business owner. Avoid Log Cabin Chocolates for risk of life, health and basic integrity, you wonât find it...
   Read moreMy husband and I shop at Log Cabin Candies at Every Holiday and we love it!! They are So helpful and have an Incredible selection!! If you are a bit of a procrastinator when itâs time to get the Holiday goodies- they have Everything you could ask for- itâs like going in to Willy Wonkas store!! If you donât find one thing youâll find something else you like, they have such an incredible variety! Johnny is Great and always in a good mood and Very helpful! He and the whole crew do Everything they can to please their customers!! But just to let it be known- there is a chocolate shortage; and it is Not Ok to treat the people that work at the store with disrespect. Sadly I saw a customer behave Very poorly while I made all my selections. I actually witnessed the customer Behave Very rudely when they didnât have Exactly what he wanted- and again; there is a chocolate shortage- they can only do so much and there are Hundreds of handmade selections!! That customer needed to get over himself- Thank you all at Log Cabin Candies for making our sons...
   Read moreVisited a few times recently and the employees were awful each time. They were visibly stoned out of their minds & couldnât answer simple questions without just pointing across the store. Just trying to find peanut brittle took over 5 minutes and the 4 girls couldnât be bothered to assist in any way when I had questions about what they had or where to find stuff on the floor. It was one of the most uncomfortable shopping experience Iâve had. Also $40 for an advent calendar with basic solid milk chocolate pieces? How embarrassing to give that to someone expecting a chocolate assortment as advertised. Wonât go back unless someone requests it tbh. Nothing special about the candy nor the...
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