McDonald's — Restaurant in Maryland

The customer service here really makes me dislike this place. My job requires me to float and I've worked in Germantown every Sunday this month. I pass 3 McDonald's on my way to this store but would rather go to this store because my order is always right; it's close to my job; and the food is always hot, fast, a taste great; but none of that matters if some of the people that work there have terrible customer service. Went through the drive through today and the lady that took my order and my money was awesome and sweet as can be as always, but the one who actually gave me my food has the worst damn attitude! Every time I go to this place she's always the one that kills my vibe. 2 weeks ago she just threw my food at me and said have a good day. Today she did the same. When I told her that she forgot to give me my OJ, she just said "oh," turned around to grab it, handed it to me, then shut the window. No apology. I love the food, at least the breakfast. Can't say that about most McDonald's, but I can say it about this one. It just sucks that you can't get great food and great customer service...

I’ve been coming here since I was a child. There is lack of employee diversity and language skill... like c’mon it’s an American company in America. You should be able to speak english, although it’s great to speak Spanish too. But the good thing is, the customer service is great, I once ordered a Crispy Chicken Sandwich and it was fairly cold so I brought it back, with a bite in it, and told the front lady and she immediately got me a fresh one. That was cool. Another experience was when I applied for a job there, I scheduled an interview and when I showed up the supervisor and the manager were both there. We went through the whole questioning process come to find out neither of them read my application nor resume only to assume I’m 17 years old. I was 14 ay the time desperate for a job. Once I told them I was 14 the supervisor insisted that I’m not allowed to work at that age. In which he was wrong under Maryland State law. Kind of unprofessional to be an employer that doesn’t know the regulations of their own restaurant and employment process. Other than...

Five stars but Warning!!! Friendly and efficient staff. The place is kind of small and a little bit tucked away, but worth the effort to get there from the main road.

Here's the catch. While the drive through is convenient and efficient the lane is narrow. After you place your order you proceed forward and must take a sharp left turn. The lane is narrow on the turn and if you are not completely paying attention you will hit the curb. I saw a hubcap in the mulch. They probably collect there. If ur missing a hubcap definitely come to this location and pick one up on your way through the drive through. If you have all your hubcaps be careful making the turn from where you order to where you pay and pick up. If you have a truck just drive over the curb. It's not that big a curb and its not impossible to avoid. But if you are not paying attention the chances of hitting it are 100% if you drive a car larger than a...