McDonald's — Restaurant in Maryland

Was in the drive thru line for over 30mins with a autistic child ( if I could’ve got out of line i would have) when i get to window to pick up my food. I asked could i receive a apple pie or something for the long wait! The person at window stated the manager said its a 12 min wait on pies. Then i said can i get a cookie ice cream anything. They said she said no. Then i asked for the manager she comes to window n i explained every thing and she says did u pay for a pie. I said no. And explained that the service was horrible. She then walks away and come back with a pie (that was supposed to be a 12 min wait for ). Also they forgot my daughter...

Worst experience ever. Asked for a meal was no longer available unless I downloaded an app. Then I trues app gave code and the person at the window was unable to fulfill order. I was with my elderly mother in law that order a sandwich and was told I had to pull into a space to get this as well. GM manager Jessica came to window once I said I didn't want to move and stated that I could receive a refund or move and wait. I am highly offended and felt disrespected. I am a customer an should have been treated as such. Why is it so important to have me move when you have not given..me what I paid for just to serve other customers. I will...

I always take a chance at this McDonald's location (Walmart Nottingham) hoping it will get better! No such luck! Lesson learned! Ordered a quarter pounder deluxe but got a regular quarter pounder. Drink was overflowing cup so when I put in the straw, it splattered all over my hand. Fries were old and cold. Asked for ketchup, cashier just threw some in my bag. Never got a receipt; cashier just crumpled up the receipts and threw them away so I couldn't do the survey. Poor customer service at this one. Maybe Subway should take over at...