I ordered a pizza on the phone and when I arrived I waited 20 minutes for them to finish making the pizza. When i walked in, it turned out they placed a completely wrong order. The cashier said he would correct the mistake and I would have to wait 20 more minutes. Upon walking in a second time, it was a complete different employee and manager. When I asked could they provide a discount since they messed up the first order. The other cashier told me there was nothing he could do. I respectfully mentioned "that you guys were the ones who made the mistake not me and there is nothing you can do?". I said fine, I'll pay regular price. The price he charged was more expensive than what I was told on the phone. He mentioned it's because the pizza I originally ordered was different order than the order they placed. The only difference was the name and dietary preference. I told the employee that was not the price mentioned on the phone. The amount on the phone was less than mentioned. I asked is there something you can do. He walked to the manager off to the side and talked to him. The manager didn't come to the front and talk to me directly, instead, He stayed off to the side and said NO THE PRICE IS THE PRICE! The cashier walked back and said it's nothing you can do. I said it's nothing you can do for an order you guys messed up and a price that was incorrectly communicated to me over the phone and the fact you had a customer waiting for 40 minutes in the parking lot? He said no. So,...
Read moreThis was my first time trying this place and I Ordered a shrimp basket with fries and also a gyro.... initially called placed my order and a Gentleman said it would be 45 minutes and the driver will call before he gets to my house.. order took 1 hour and 15 minutes to arrive had to call the store back to check on my order and make sure driver had the correct address it took so long..... driver finally arrived and said that he called the wrong number for me to Come down andr eceived my food....he woke up my mother whos an 86 year old elderly woman by knocking on the door.... there was no tartar sauce or cocktail sauce in my order with my Shrimp Basket nor was there no sauce for my gyro which I specifically requested......... I immediately called the store back and ask to speak to the manager ...Gregory who was the store attendant said that Ivan the manager will not be until tomorrow at 6 p.m. I will definitely be calling back to complain.... bad delivery service bad attention to detail with barely edible food that is non tasty..... thoroughly...
Read moreWe just moved close to West Hyattsville Metro, so we randomly called this place 1 night during a drunken stupor and ordered 2 extra large veggie pizzas. Let me tell you, THIS IS THE BEST VEGGIE PIZZA I'VE EVER HAD IN MY LIFE!!!! We ordered (exactly) - a veggie lovers pizza in XL (2 boxes). We've been ordering from that place ever since. I have NO IDEA what sort of sorcery goes on in this Boli's pizza but it is DIVINE. You absolutely MUST try their veggie pizza. Their veggie pizza is SO GOOD, that I will CHALLENGE anyone who says otherwise to a duel, involving glove slaps instead of weapons.
I'm a lazy person. For ME to take the time & effort to write such a lengthy review of this pizza place speaks VOLUMES to how delicious their...
Read more